UserTesting reviews

3.1

52% would recommend to a friend

(182 total reviews)
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Eric Johnson

57% approve of CEO

49% positive business outlook

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182 reviews

Reviews about "Culture"

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3.0
May 18, 2023

I used to love it, pre-merger.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love my direct colleagues and peers, they are smart and caring.

Cons

Post acquisition and merger I feel like I got a job at UserZoom I didn't want and the UserTesting culture is dead and only a namesake. There is very much a "nickel and dime" the customer culture infiltrating the orgs. As part of the reorg they reduced customer facing team members and then doubled the workload with poor infrastructure and direction.

Viewing 64 - 66 of 182 Reviews

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