UserTesting reviews

3.1

52% would recommend to a friend

(182 total reviews)
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Eric Johnson

57% approve of CEO

49% positive business outlook

Reviews by job title

182 reviews

Reviews about "Culture"

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5.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and awesome people

Cons

Economic headwinds taking a toll on company in addition to low morale from PE acquisition and merger with UserZoom

3.0
Feb 17, 2023

A Slow Machine

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great values and benefits, friendly coworkers, nice office setup, remote-first culture

Cons

It was really hard to make progress, improve/ship our products, and add value for customers. There was a revolving door of product leadership and roadmaps were unclear and changed weekly. We went through several different re-orgs and everything felt disjointed while important decisions happened behind closed doors. Of the few years I worked here, we maybe shipped 4-5 things.

4.0
Feb 15, 2023
Recommend
CEO approval
Business Outlook

Pros

UT has an incredible culture of being kind, and they tend to have really smart, cool, and dedicated employees.

Cons

Management is reluctant to look in the mirror and self-reflect on their decisions. They tend to blame anyone but themselves for their lack of success. A very top-down approach to leadership, Yes men make the best managers. The platform is antiquated.

Viewing 70 - 72 of 182 Reviews

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