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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      576 reviews
      3.0
      Jan 5, 2025

      Great Product

      Accounting manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Company invests in programs to help make their employee's jobs more efficient -Great people -Benefits -Great product that when used correctly can be very useful to their customers

      Cons

      -Unrest began when the company decided to be bought out by a PE firm about a year after going public

      4.0
      Dec 20, 2024

      A good place to work

      Enterprise customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, solid compensation, market leader in their space, virtual culture, Andy was very good as CEO.

      Cons

      Private Equity Thoma Bravo company took over a couple of years ago and squeezed a lot. Good for the PE company, not great for it's employees.

      1.0
      Dec 11, 2024

      Absolute clown show

      Global account director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product with tons of excellent use cases for customers.

      Cons

      Absolute clown show in sales leadership as yet another re-shuffle at the top brings in Colonel Kurtz from Apocalypse now with zero domain expertise and the elegance of a fullback hit in the head too many times.

      Viewing 97 - 99 of 576 Reviews
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      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.