Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (576 total reviews)
      avatar

      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      576 reviews
      5.0
      Nov 27, 2013

      It's a start-up with a lot of heart!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing group of very smart, very kind, very friendly coworkers; not surprisingly, the company culture is excellent; there's commitment to world-class service from the top down and bottom up; project ownership is a common thread here, as people like to take on projects and own them instead of constantly passing the buck; we like to get things done and have fun doing it!

      Cons

      Sometimes we run out of snacks in the break room and it's sad, but something that you can curb by bringing your own personal snack stash; there's a strong desire for work-life balance but it really is rather imbalanced at the time (working weekends is not unheard of, even though we don't brag about it)

      5.0
      Nov 27, 2013

      The best company I've ever worked for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for small fast growing companies, and for big companies with great benefits. But coming to work for UserTesting has been best career move I've made yet. It has that excitement you can only find at a fast growing startup. But there's a sense of stability that's rare for a company like this. Here's what makes this a special place to work in my mind: - UserTesting sells a product you can believe in. - This is a rewarding work place, where you can make a difference. - There is a great company culture. - Never a dull moment. - The executives are a hands-on group that care about their employees.

      Cons

      I just spent a minute trying to think of something. But I can't come up with any significant cons.

      5.0
      Nov 27, 2013

      Usertesting provides an atmosphere that allows everyone to contribute, while encouraging personal growth.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoy working at Usertesting because the CEO, COO, and CPO are all open to listening to new ideas from anyone within the organization. If the idea sounds good then they will move forward with it. Usertesting also encourages personal growth by providing money for education as part of the benefit package and a library of books to read.

      Cons

      Growth has caused office space to feel a bit crammed (at least until we move into a new space).

      Viewing 574 - 576 of 576 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.