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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.1

      52% would recommend to a friend

      (182 total reviews)
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      Eric Johnson

      57% approve of CEO

      49% positive business outlook

      Ratings by category

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.9

      Senior management

      Ratings by demographic groups

      Reviews by job title

      182 reviews

      Reviews about "Culture"

      Return to all reviews
      2.0
      Jan 1, 2026

      No return for work I put in.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoyed most all my closer co workers and collaboration. Also built great relationships. Flexible PTO (for salary employees only).

      Cons

      After being laid off in a recent round, didn't get my promised help to find a new job until 3 MONTHS after. Leadership isn't transparent and little to no room for growth. they would rather hire someone from outside than within for new positions. Watched people leave my whole time there and should of took that as a sign to leave as well.

      1.0
      Dec 8, 2025

      I'm not mad, I'm disappointed.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Adored most of the people I worked with day-to-day - Flexible PTO and flexible hours (US Employees) - The company once stood for something, was run by decent people, and had a great culture.

      Cons

      - No growth opportunities, but they'll demote your title and then tell you its just semantics - Constant instability and threat of layoffs. - Upper management is not interested in any critical feedback. - Gaslighting. Everything is great and if you don't think its great its your fault. - The CEO spoke on all hands meeting like we were a company of idiots. From what I've heard, that hasn't changed. Also we get it you're rich.

      5.0
      Nov 18, 2025

      Great mission, people and culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The mission is inspiring and attracts great people. The strategy makes sense and culture is good. Interesting time to be in the UX space with all the changes with AI.

      Cons

      Merger challenges slowed down innovation for the past couple of years, but that looks to be changing now.

      Viewing 10 - 12 of 182 Reviews
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