UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Jan 5, 2024

On a great path

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

UserTesting continues to be on a path to success. A year into the merger with UserZoom we have achieved almost every milestone we had set up. The future is looking good.

Cons

Still some uncertainty, but that is to be expected.

5.0
Jan 3, 2024

Great remote team

Recommend
CEO approval
Business Outlook

Pros

Employees were valued and they had a real impact on the direction of the company.

Cons

Lack of real C-level leadership who oversaw the research team.

Viewing 157 - 159 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.