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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      2.0
      Sep 8, 2023

      Company values are nothing more than empty promises

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team I worked in was well oiled, with clear communication and handled role delegation and task management appropriately. I was thoroughly onboarded into the team, and was given a wide network of resources to get up to par with my product knowledge.

      Cons

      The way the company handled the merger/acquisition and subsuquent redundancies was akin to a horror movie. For a company that prided itself on 'being kind', keeping an entire body of nearly 1000 on edge for months with the looming possibility of being made redundant and doing absolutely nothing to promote moral was definitely not in line with the company values. The work culture shifted considerably from day 1 of the merger, with a lot of people across all levels of seniority being kept in the dark.

      4.0
      Sep 8, 2023

      Great potential

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unique software platform and market opporunity

      Cons

      Short term intefration challenges. But medium term oulook outweighs current challenges

      Viewing 187 - 189 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
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      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.