UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Jul 27, 2023

Good company

Recommend
CEO approval
Business Outlook

Pros

Professional people, interesting product, awesome technical challenges.

Cons

Legacy code, too much attention to detail.

4.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Flex PTO Large, stable company Exploring AI Good customers Good researchers

Cons

Way too corporate Customer-centric culture doesn't always lead to a healthy work-life balance Contractors are treated like trash Sales people are treated like gold Researchers are ignored by c-suite Many employees are underpaid Very few social opportunities if you are remote Extra "benefits" like free lunches and swag for in-office employees only, even though not all of us can afford to live in a big city

Viewing 196 - 198 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.