UserTesting reviews

3.1

52% would recommend to a friend

(576 total reviews)
avatar

Eric Johnson

57% approve of CEO

49% positive business outlook

UserTesting has an employee rating of 3.1 out of 5 stars, based on 576 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

576 reviews
4.0
Apr 9, 2026

UserTesting - I would recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility & work/life balance Manageable workload Great manager Travel

Cons

No Bonus below the Director level

5.0
Mar 27, 2026

Enhanced the user experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

“Thank you for completing this test. We’d really appreciate it if you could take a moment to leave an anonymous review. Your feedback helps us improve and support future users.”usre friendly platform, very easily quick test process Help improve real platform

Cons

Not consistent income Flexible work Very helpful User very easy survice availabil

Viewing 19 - 21 of 576 Reviews

Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.