UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
4.0
Mar 3, 2023

Might change...

Recommend
CEO approval
Business Outlook

Pros

Great people, culture, work life balance, and swanky offices

Cons

Things are changing rapidly post-merger with UserTesting. These things I loved about UserZoom may not be the same given how much of UZ's staff have been culled

1.0
Mar 2, 2023

I do not recommend

Recommend
CEO approval
Business Outlook

Pros

Good work life balance at the company.

Cons

Bad management, opaque, deceiving employees with over promised vision.

2.0
Mar 1, 2023

Terrible Pay

Recommend
CEO approval
Business Outlook

Pros

Work life balance can be good

Cons

Terrible pay, bad managers. Toxic office politics

Viewing 229 - 231 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.