UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
5.0
Feb 28, 2023

Solid Pay

Recommend
CEO approval
Business Outlook

Pros

Great base, won't get fired for being below quota if you show your activity

Cons

Tough to hit quota for OTE

3.0
Feb 24, 2023

Not bad, Not good !

Recommend
CEO approval
Business Outlook

Pros

It has a good life work balance

Cons

Everything in this company is artificial, you cannot improve !

1.0
Feb 24, 2023

Merger

Recommend
CEO approval
Business Outlook

Pros

- Pay is good. - Work culture used to be good. - Used to be relaxed. - Very flexible working from home policy.

Cons

- Company is being merged with UserTesting. Resulting in redundancies 👍 - New CEO cares more about numbers than people. - Making up to 94 UK employees redunant in the middle of a period of massive inflation, cost of living criss and potentally an upcoming recession. - Every single manager from the UserZoom side has either been demoted or fired. Very clear that this is UserTesting taking over and NOT a merger.

Viewing 232 - 234 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.