UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
5.0
Jun 14, 2022

Amazing work-life balance

Recommend
CEO approval
Business Outlook

Pros

- Amazing work-life balance - A CEO that cares - Great teammates

Cons

Nothing to add here honestly

5.0
Jun 13, 2022

The best people you'll ever work with

Recommend
CEO approval
Business Outlook

Pros

Leadership has a strong vision for where the company is headed and they're well positioned to gain marker share. Generally a very supportive work environment.

Cons

Teams are spread out across different locations and time zones which can make it difficult to feel connected to the company at large.

5.0
Jun 12, 2022

4 years and loving it!

Recommend
CEO approval
Business Outlook

Pros

After having worked for some of the top companies in the world, UserTesting has the best leadership I've ever seen... smart, approachable, kind, helpful, and always improving.

Cons

For a UX company, our own UX could be a lot better. We also need better branding.

Viewing 286 - 288 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.