UserTesting reviews about "benefit"

52% positive business outlook

Reviews by job title

87 reviews
5.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits such as: - Off on your birthday - Flexible working hours - Professional development stipend. - Any role is paid above the average in Scotland

Cons

None really, except the recent acquisition which made a lot of people redundant. Recruiters could be better at communicating when applying for jobs.

3.0
Jul 6, 2023

Buyout Ruined Company Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can work from home. Pay is nice. Benefits package better than most. (though this may have changed after the buyout, my role was impacted.)

Cons

The typical stuff that comes with sales. A LOT of comparison to your colleagues. If you're a high performer, you can get away with shady activity (including doing deals in other's territories/verticals).

5.0
Jan 22, 2024

Yes please!

Recommend
CEO approval
Business Outlook

Pros

Great culture and leadership. Enjoyed working with my peers. Goo benefits.

Cons

The move to serve enterprise customers

1.0
Oct 9, 2023

Too many "assumptions"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, some good employees to work with - those that are left.

Cons

Poor leadership, culture, toxic work environment and work-home balance. The combination of UserTesting and UserZoom has been one big mess to say the least - no plans and so many rushed and botched projects to bring the two companies together - tools, software, systems, products.

4.0
Jul 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Flex PTO Large, stable company Exploring AI Good customers Good researchers

Cons

Way too corporate Customer-centric culture doesn't always lead to a healthy work-life balance Contractors are treated like trash Sales people are treated like gold Researchers are ignored by c-suite Many employees are underpaid Very few social opportunities if you are remote Extra "benefits" like free lunches and swag for in-office employees only, even though not all of us can afford to live in a big city

4.0
Sep 17, 2023

Great, but

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Salary is above average compared to other companies - Depending which team you’re in great team leaders. - Beautiful open plan office in Edinburgh City Centre with snacks and drinks - Product is amazing and barely has any competitors - Really good benefits

Cons

Redundancy after the acquisition and budget cuts. Maybe hold off applying at the company and let the dust settle from the post merger with UserZoom

2.0
Oct 6, 2023

Used to be great

Recommend
CEO approval
Business Outlook

Pros

Benefits and Pay were above average

Cons

We were bought out by PE and merged with main competitor. It's been a cluster since then, no direction and really tough going. I'd wait until they get things more organized. UT used to be a great culture, but has changed drastically.

Viewing 7 - 9 of 87 Reviews

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