UserTesting reviews about "benefit"

52% positive business outlook

Reviews by job title

87 reviews
5.0
Nov 27, 2013
Recommend
CEO approval
Business Outlook

Pros

I enjoy working at Usertesting because the CEO, COO, and CPO are all open to listening to new ideas from anyone within the organization. If the idea sounds good then they will move forward with it. Usertesting also encourages personal growth by providing money for education as part of the benefit package and a library of books to read.

Cons

Growth has caused office space to feel a bit crammed (at least until we move into a new space).

5.0
Dec 25, 2014

Best Company I Have Worked For !!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) The people. Overall an amazing group of very intelligent, kind and hardworking people. I can not stress how kind hearted and wonderful the people in this company are. 2) Great upper management. C level executives are absolutely amazing and a pleasure to work for. They seek employee feedback and actually listen. Action is taken within a reasonable amount of time to alleviate concerns. 3) Career growth opportunities. There's lots of growth for those who know how to find it. You'll notice there's been movement between departments for those who know where their interests are and have put in the work to prove their worth. 4) Increase of perks: snacks, coffee trucks, lunches, dinner, onsite massages, dog-friendly office, and flexibility to work remotely when needed (benefits are improving as well)

Cons

1) Compensation is low for certain positions regardless of the effort, time and value put in. 2) Disconnect between the SF and MV offices.

5.0
Nov 27, 2013

The best company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked for small fast growing companies, and for big companies with great benefits. But coming to work for UserTesting has been best career move I've made yet. It has that excitement you can only find at a fast growing startup. But there's a sense of stability that's rare for a company like this. Here's what makes this a special place to work in my mind: - UserTesting sells a product you can believe in. - This is a rewarding work place, where you can make a difference. - There is a great company culture. - Never a dull moment. - The executives are a hands-on group that care about their employees.

Cons

I just spent a minute trying to think of something. But I can't come up with any significant cons.

5.0
Oct 14, 2015

4 Years and Counting

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked for many companies in my career and they all have their problems. The companies that I have enjoyed working for are the ones that don't ignore problems and confront challenges and work to continually improve. UserTesting is one company that keeps an open mind and aims to improve. Its in its DNA. I have been impressed with the high standards that are placed on how we treat customers. We don't tolerate negative speaking about our customers. Engineering, where I work, is always experimenting with ways to improve and get better. The product and engineering teams are full of smart people who care deeply about the direction of the company and its customers. The employee retention here is great! I believe it is mostly due to the value placed on listening and addressing challenges and pursuing opportunities. People are valued here. Because of the growth of UserTesting, opportunities for personal and career growth are abundant.

Cons

Due to the growth that UserTesting has and continues to go through there are many unique challenges. New teams are forming and although there is team structure and organization, teams own a lot of areas of the product. It feels like a smaller startup in the sense that a lot of expected from individuals and there is way to much work to do. It can be overwhelming at times. As we grow and hire a lot of younger college graduates in other departments a lot of focus has been on providing benefits and perks that appeal to them. This can sometimes detract from core motivators (IMO). In other words, I am not motivated by them. I am personally fulfilled by accomplishment and being part of a world-class team. I have worried that others who share my opinion may be turned off.

5.0
Oct 14, 2015

Great people and interesting problems being solved

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a place made up of nice people. Everyone I've meet here has gone above and beyond to make me feel welcomed. They provide strong work benefits (health packages, snacks, etc.). There is a focus on professional development and becoming better at what you do and becoming who you're supposed to be professionally.

Cons

Work life balance can be difficult at times. Growing a lot right now so it can be difficult to have that connected feel.

5.0
Jul 3, 2015
Recommend
CEO approval
Business Outlook

Pros

UserTesting is an amazing place to work because they love to hire people who are smart, effective, and nice. The company is growing very quickly, but they still have a start-up culture, which helps to build your career in the direction you want to go. They have great benefits, smart and funny employees, and excellent leadership.

Cons

I've been with UserTesting for 2 weeks, and there are so many new people every week that it's so challenging to learn and remember so many new faces!

5.0
Jul 9, 2015

Great Place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly people open to suggestions fast growing company Good benefits 401k match free food twice a week lots of after work activities if you want to join sports/clubs etc. paid gym membership free massages located near 101 and baylands park

Cons

May be moving soon could be better or worse depending on where your located

Viewing 25 - 27 of 87 Reviews

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