UserTesting reviews about "ceo"

Sure, it's a startup so there are growth pains...but considering where the company is the infrastructure investment is much more significant then I have seen at some public companies!

Not many to think of

None that I can think of.

Acquired by private equity, merged with userzoom and preferred their hard nose culture to Usertesting’s “be kind to others.” Constant layoffs, work feels like you have a gun to your head at all times. Executives are out of touch and constantly set the field team up for failure. The CEO brought in his exec buddies, sold to Thoma Bravo, made their millions, and now the rest of the company is suffering for it. UserTesting is not even a shell of itself, it is a corpse.

This company has a terrible track record of firing women leaders and replacing them with just more white men. Diversity and inclusion is a joke. The executive team is incompetent and the culture is broken. No accountability, no vision, no leadership, and the salary compared to market rate is abysmal. The CEO loves to point fingers and place blame for these problems just about everywhere but himself, but at the rate he's losing talented people he's running out of excuses.

Leadership is never on the same page. No two managers, directors, VP's, or C-Levels are ever on the same page. Leadership will remind you that you are just one of many contributions to their paycheck. The pay is low compared to other companies in the B2B SaaS space - do with that what you will. Benefits are fairly decent, I cannot complain. Layoff central. Restructuring every 3-5 months is insane. The CEO seems to know what he is doing though (I say this very loosely). There are ism's present; favoritism, sexism, a sprinkle of racism. The environment can seem a bit juvenile and clique-y, as mentioned in a previous review. If work culture means a lot to you, do not join this company. This is a 'sip the Koolaid' environment. They do not practice the kindness and empathy they so preach. Gossip runs rampant and returns back in timely fashion. Diversity has an actual meaning, and not the one the CEO mentioned 'hiring those from other countries'. Hardly seen the diversity AND inclusion mentioned on the career page or at the all hands meetings. In all, you will be overworked, overwhelmed, and underpaid. Please take heed to the details of each honest review. All the best to those who accept employment, perhaps your experience will be better than ours.

Change doesn't happen as quickly as it needs to. There is often a lack of clarity & transparency from management. No paid parking.

I am still in the honeymoon phase as such so there are very few cons for me atm! We are a global company, all collaborating remotely across many timezones and it can be difficult to manage at times. We have big goals for 2021 so I'm really interested to be part of this and see where the year takes us.

- Company is being merged with UserTesting. Resulting in redundancies 👍 - New CEO cares more about numbers than people. - Making up to 94 UK employees redunant in the middle of a period of massive inflation, cost of living criss and potentally an upcoming recession. - Every single manager from the UserZoom side has either been demoted or fired. Very clear that this is UserTesting taking over and NOT a merger.