Is Valet Living a good company to work for?

Valet Living has an overall rating of 3.1 out of 5, based on over 835 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at Valet Living to a friend and 41% have a positive outlook for the business. The best reviews about Valet Living have been left by employees working as Regional Sales Executive , Valet Attendant and Service Valet .

Does Valet Living pay their employees well?

According to anonymously submitted Glassdoor reviews, Valet Living employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Valet Living. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Valet Living?

54% of Valet Living employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Valet Living 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Valet Living?

District Manager (144) , Service Valet (98) , Regional Sales Executive (39) , Valet Waste Trash Collector (36) , Trash Collector (33) , Trash Valet (25) , Valet Attendant (18) , Concierge (12) , Valet (12) , Valet Trash Collector (11) , Area Leader (9) , Regional Sales Manager (7) , Associate (6) , Collector (5) , Driver (5)

What are the pros of working at Valet Living according to real employee reviews?

"Good side gig pay is good" ((in 64 reviews)); "You are able to work from home and the hours are flexible." ((in 25 reviews)); ": Many positions, especially in valet trash collection, offer flexible schedules, making it easier to balance work with personal life." ((in 22 reviews)); "Great Benefits" ((in 19 reviews)); "There is a great culture and family atmosphere." ((in 19 reviews))

What are the cons of working at Valet Living according to real employee reviews?

"3) Upper management too focused on results and no acknowledgment of who provides the results." ((in 27 reviews)); "If you are one of the hundreds of current or thousands of previous district managers that consistently performs labor, you should demand the money you earned." ((in 20 reviews)); "No work life balance Mid" ((in 19 reviews)); "No bonus comes with an explanation or how and what you need to improve, so how can you make more money, It a moving target." ((in 9 reviews)); "You will not have any time off." ((in 5 reviews))

What are employees saying about Valet Living layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Valet Living layoffs and their outlook for job security at Valet Living in 2026.

What are the top reviewed Valet Living locations?

Tampa , Dallas , Houston , Atlanta , Austin , Charlotte , San Antonio , Denver , Phoenix , Raleigh , Orlando , Plano , Las Vegas , Charleston , Salt Lake City , Washington , Seattle , Baltimore , Jacksonville , Birmingham , Mesa , Fort Worth , Knoxville , Miami , Louisville , Nashville , West Palm Beach , Columbus , Kansas City , Huntsville

Valet Living reviews

3.1

54% would recommend to a friend

(812 total reviews)

Shawn Handrahan

52% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.8

Compensation and benefits

2.7

Career opportunities

Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

812 reviews

1.0

Apr 12, 2022

Expect to be working a lot without any thanks

Valet waste trash collector

Recommend

CEO approval

Business Outlook

Pros

The only pro that comes to mind is nnot having to deal with people

Cons

Severe lack of communication from the top to bottom. What is communicated seems to be shrouded in a lack of planning, direction and company problems. The offered "part time" of 3 to 4 hours turns into 5 to 8 especially with the high turnover and mismanagement of personnel. There is no real room to advance. Taking on responsibility of higher up people with minimal compensation so they can sit around isn't advancement. Without clear job requirements, it can vary greatly depending on the management of the area. All around, I don't think I have seen a company this lacking in documentation and job responsibilities.

Valet Living Response

4y

Thank you for taking the time to submit your thoughts on working at Valet Living. I'm sorry to hear that you are not having a positive experience. Much of what is included is not an accurate reflection of our organization and structure. If you are willing, I'd like to learn more about your experience. You can reach out directly to me via email at antonio.fiorentino@valetliving.com to schedule some time to speak.

2.0

Feb 4, 2022

Please fix your operation model

District manager

Recommend

CEO approval

Business Outlook

Pros

There are SOME really good human beings working here.

Cons

Doorstep trash collection is a great concept but the execution needs much improvement. Way too much emphasis on an app that doesn't work for everyone. Suggestions have been ignored that would hold lazy property managers and defiant residents accountable. Non-compliant residents burn out Valets. Horrible turnover equals poor product quality. Wage hasn't changed for valets in years and still no compensation for usage of trucks, fuel, data plans and cell phones

Valet Living Response

4y

Thank you for taking the time to share a review. I'm sorry you didn't have a great experience during your time here. As a growing business, we will always have opportunities where we can be better. We continue to work closely with our internal teams and clients to ensure we deliver an exceptional experience to residents. This includes reinforcing guidelines on our collection standards. In response to your comment regarding compensation for our Valets; we have invested heavily over the past 2 years in making market adjustments to hourly pay, increased referral bonuses 5x the original amount, added sign-on bonuses for new Valets in various markets and offered retention bonus contests for all Valets. While it's true we don't directly reimburse those using their own trucks for fuel consumption, we do pay them higher in the range at a rate of $3 or more per hour above the standard pay rate. Thanks again for taking the time to leave this review . We wish you the best in your career.

2.0

Jan 2, 2022

Unsustainable

District manager

Recommend

CEO approval

Business Outlook

Pros

Immediate supervisors were great, solid benefit structure.

Cons

Very frequent turnover, valets not paid enough even going over budget so they frequently quit. You'll end up pulling trash, and your 'off' time will be spent recruiting. They pitch it as 'split shift' but they expect you to be visiting properties and answering emails during day time even if they don't come out and say it. You'll end up hauling trash a good bit, there's no way to recruit enough and as frequently as necessary unless you're part of a lucky minority. This is not the company where you want to end up I assure you.

Valet Living Response

4y

Thank you for taking the time to post a review. I'm glad to hear that you had a positive experience with your managers and found value in our benefits offered. I'm sorry that you did not have a great experience during your time here. Our District Managers have a challenging job and it's true that recruiting and employee engagement is a big part of the role. While we still have work to do, we have secured the necessary resources to provide support to our District Managers with hiring and also equip them with the tools and resources to be successful in their local markets. Thanks again for taking the time to leave this review and we wish you the best in your career. If there is any additional feedback you would like to share with us, please send me an email to antonio.fiorentino@valetliving.com

Viewing 64 - 66 of 812 Reviews

Jobs at Valet Living

Part - Time Trash Collector Jacksonville Beach, Fl- PERSONAL TRUCK REQUIRED - Nights

Jacksonville Beach, FL

Part - Time Trash Collector Melbourne, Fl- PERSONAL TRUCK REQUIRED - Nights

Part - Time Trash Collector Rockledge, Fl- PERSONAL TRUCK REQUIRED - Nights

Part - Time Trash Collector Jacksonville, Fl- PERSONAL TRUCK REQUIRED - Nights

Part - Time Trash Collector Cocoa, Fl- PERSONAL TRUCK REQUIRED - Nights

Valet Living

Valet Living reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Expect to be working a lot without any thanks

Please fix your operation model

Unsustainable

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