Valet Living reviews

3.1

52% would recommend to a friend

(812 total reviews)
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Shawn Handrahan

49% approve of CEO

39% positive business outlook

Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

812 reviews
1.0
Nov 5, 2022

Valet Disaster

Recommend
CEO approval
Business Outlook

Pros

Good pay decent management no micromanaging

Cons

Bad hours only 4 total or less if you have a single property to collect from No bonus for good attendance or any sort of benefit after a year Heavy lifting and possibility to injure yourself with trash or on stairs

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Valet Living Response
3y
Thank you for your review. I’m sorry to hear that you are not having a great experience working as a Service Valet. We'd love to the opportunity to discuss your concerns with you. Please contact me at antonio.fiorentino@valetliving.com.
3.0
Oct 29, 2022

So far it is Okay.

Recommend
CEO approval
Business Outlook

Pros

The job itself is easy if you are even mildly physically sound. Your experience will depend greatly on the service client, the property, and your supervisor.

Cons

Service employees are required to install in my own opinion an overstepping phone tracking and controlling application, InTune by Microsoft. This application crashes and cause other issues with normal operations of my phone. It tracks and applies restrictions to the usage of my device and constantly logs the locations of my phone. If it's is deemed necessary my phone will be remotely factory reset. I understand that this is a way of covering themselves but the way its implemented is extreme and concerning. My privacy red flag is fling high. Once you factor in your overhead (phone, fule, maintenance, and mileage) you are making about 15-25% less than your gross salary.

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Valet Living Response
3y
Thank you for taking the time to share a review. In response to your concerns related to InTune, your statement is not correct. We utilize Microsoft Intune, one of the most used and respected mobile application security tools in the world, to deploy our private iValet mobile application that all our associates use to perform their jobs. Intune is configured to only deploy our application in a secure way and in agreement with our privacy policies. The only restriction Intune imposes is to verify that the phone is not compromised, which is a responsibility we have to protect the security of all our associate and client information. We cannot continuously track location using Intune. Our iValet application does utilize phone location service to automatically record service progress the same way as Uber would. iValet only utilizes your location service while you are actively working (clocked in) and cannot track your location when you are not working even if the application is left logged in and active. All our technology goes through rigorous testing and 3rd party verification before being deployed to our associates. Please email me directly at antonio.fiorentino@valetliving.com if you would like to discuss your situation further.
Viewing 238 - 240 of 812 Reviews

Glassdoor has 836 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.