Unfortunate Experience
Pros
- Great Benefits (PTO, Insurance, educational advances, etc) - Very fun people to work with, great training programs
Cons
- The job was not what they made it sound like in the interview process. It was mostly resetting passwords and helping clients get two factor authentication instead of having in depth conversations about investing strategies like marketed. - Even though the PTO was great, it was still hard to be approved to take it. - It was constantly busy, and metrics were highly stressed. - It never felt like anyone needed a degree to do this job, plus the salary is underpaid compared to others in the industry. All you needed to know is how to change someones password online. - You can't take your work home with you which is great however the hours are long and it was hard to feel motivated when getting home after dark.
