Veracross reviews

4.4

80% would recommend to a friend

(80 total reviews)
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Joe Krivickas

82% approve of CEO

86% positive business outlook

Veracross has an employee rating of 4.4 out of 5 stars, based on 80 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Veracross employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

80 reviews
2.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

- solid team members who are kind and welcoming - flexible remote policy from Covid and we won’t be forced to go into the office if we don’t want to - cordial community of people

Cons

- DEI efforts seem really performative. It doesn’t seem like management is trained on DEI and I’ve overheard some uncomfortable things said. In addition, the company feels dominated by white folks in management and I haven’t seen many folks of color hired or promoted. - Compared to other tech companies, three weeks PTO is very little. Yes, there is a week at Christmas and some holidays mixed in, but you don’t get to choose those days and many tech companies have those as well in addition to better benefits. - work-life balance needs attention

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Veracross Response
4y
Thank you for taking the time to share your feedback. In 2021, DEI was a key focus area for Veracross which is a key pillar of our culture of Service, Humility, Excellence and Inclusion. We engaged and continue to work with DEI Advisors to deepen our commitment to create a more diverse and inclusive employee workforce, culture and product offering for our customers. We will soon be sharing with our employees our census trend over the last few years and one highlight will be the positive results in our effort to recruit a more diverse workforce. We are taking concrete steps to ensure our DEI efforts are in fact genuine and will deliver tangible impact. With respect to PTO, we evaluate our benefits compared to market data annually to make sure we are competitive. When we evaluated PTO last year, we found that our offerings were aligned with other tech companies of our size and location. However, we will continue to evaluate our PTO policies and all our benefit offerings to ensure we remain competitive.
2.0
Dec 10, 2021
Recommend
CEO approval
Business Outlook

Pros

-Employees are really pleasant and well mannered -Managers are knowledgeable and helpful -Culture is overall good, but can feel forced sometimes

Cons

-The pay is laughable compared to what other tech companies are paying their employee's -Little to no career growth opportunities -Way too much busy work that distracts from the real work -Little to no diversity -Moving to salesforce was the worst idea, it's slow and not intuitive at all -HR endeavors do not seem genuine, just so forced -Company is trying everything to make the place cool, just pay more it's not a difficult concept. That will make your employees happy and actually want to stay for more than 2 years -New clients are announced everyday, yet the budget for salaries and bonuses doesn't change -Product itself is not that good and is so outdated

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Veracross Response
4y
Thank you for your feedback. As a current employee, we take your concerns very seriously. We regularly adjust compensation based on current market figures, and our recent hiring rates of 70 new employees since 2020 provide good validation for our approach. Our recent Net Promoter (customer satisfaction) scores for our Product continue to exceed industry benchmarks. We have DEI and career development initiatives to ensure we continue to diversify and provide career opportunities for our team members. We are working hard to listen to employee feedback, and we strongly encourage you to meet with your manager, HR Team, or ELT member to share your input as well as learn more about the career options available to you.
5.0
Dec 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Veracross has strong roots going back nearly two decades as a family founded and run software business. It has been a testament to those strong foundations that such skilled executive leaders have found it an attractive place to land — along with backing from a PE firm — to take the company to the next level of growth. It's been a wild ride in these last three years but I'm glad to have been a part of it. There is no growth without tradeoffs — especially in the last two years as COVID has reshaped the landscape of private schools and technology companies — but I have been very pleased to witness and participate in the gains the company has made over the last 5+ years I have been here. When I started in 2016, most people (including me) would have said that "people" are the #1 thing that brings employees to and then incents them to stay at Veracross. I think that is still true. For me, it's a combination of the great people (both longtime folks and those that just started today) and the strong and evolving product. I have found these two components have produced a day-to-day job and a longer career trajectory that are deeply satisfying. Speaking of career trajectories, we now have them! A true gain that our growth has brought has been the creation of meaningful career paths across all organizations in the company and increased clarity about how to achieve our personal goals. This has resulted in significantly more opportunities for advancement and it has been my personal experience — as well as what I've observed from others — that managers (both mid-level and executive) are truly interested in their team members' careers, not just how they can benefit the company. There have been several professional development opportunities in the last couple of years (StrenghFinders, agile scrum training, KCS, etc.) for various groups and I'm looking forward to those investments in people continuing. I have and will continue to recommend Veracross to my friends as a great place to work.

Cons

I can honestly come up with no cons that I think relate to Veracross specifically. The downsides of the job come with the territory of being fully remote, growing like a weed, and having to adjust to the fluid seas of a growing company and new hybrid work environment. - I do find full-time remote work draining in a way I would not have anticipated. While I very much like working from home (and want to continue doing so), I have been sad when our return-to-office plans have been pushed back as the COVID outlook changes. I look forward to being back in the office a day or two a week. - The tradeoffs that come with growth are inevitably interpreted by people in different ways. We lost a few folks early on in the pandemic and a handful in recent months that have been hard hits. I don't have any particular insights other than wishing that my colleagues who departed had stayed.

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Veracross Response
4y
Thank you so much for sharing this feedback. We are pleased to hear that you believe our people are the #1 reason that brings new employees to Veracross. We agree we have an amazing team of people here and appreciate that you are experiencing some of the positive changes we have implemented as part of our People & Culture Plan. Thank you for your great recommendations as well. We encourage you to take advantage of our flexible work plan, coming into the office on a periodic basis if your personal situation allows. We are also planning a live event in the spring of 2022 if COVID permits it.
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