Is Vivint a good company to work for?

Vivint has an overall rating of 3.8 out of 5, based on over 3,796 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 70% of employees would recommend working at Vivint to a friend and 67% have a positive outlook for the business. The best reviews about Vivint have been left by employees working as Assistant Manager , Sales Manager and Senior Software Engineer .

Does Vivint pay their employees well?

According to anonymously submitted Glassdoor reviews, Vivint employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Vivint. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Vivint?

70% of Vivint employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vivint 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Vivint?

Sales Representative (518) , Technician (102) , Sales Manager (91) , Field Service Technician (85) , Sales Associate (78) , Inside Sales Representative (69) , Customer Service Representative (64) , Sales (56) , Field Service Professional (50) , Door to Door Sales Representative (46) , Manager (34) , Outside Sales Representative (34) , Customer Loyalty Specialist (32) , Account Manager (31) , Installation Technician (30)

What are the pros of working at Vivint according to real employee reviews?

"Pay was good after the first promotion and no experience is needed to start at their entry positions." ((in 333 reviews)); "Meet great people and customer interaction in field service." ((in 166 reviews)); "Flexible with school schedule and great benefits" ((in 154 reviews)); "good money and fun at times" ((in 119 reviews)); "Vivint offers a good commission" ((in 78 reviews))

What are the cons of working at Vivint according to real employee reviews?

"Very intense and long hours" ((in 115 reviews)); "disconnect and general and little to no communication between departments." ((in 18 reviews)); "Blatant Favoritism" ((in 11 reviews)); "this department is full of nepotism and you need to be related to someone high up to be considered for advancements." ((in 7 reviews)); "He played favorites." ((in 6 reviews))

What are employees saying about Vivint layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vivint layoffs and their outlook for job security at Vivint in 2026.

What are the top reviewed Vivint locations?

Provo , Lindon , Lehi , Tampa , Logan , Orlando , Orem , Salt Lake City , Houston , Miami , Dallas , Atlanta , Las Vegas , Austin , San Antonio , Cedar City , Phoenix , Los Angeles , Washington , Denver , Jacksonville , Chicago , New York , Eagan , San Diego , Oklahoma City , Tulsa , Birmingham , Louisville , Sacramento

Vivint reviews

3.8

70% would recommend to a friend

(3,359 total reviews)

Larry Coben

77% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,359 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Vivint has an employee rating of 3.8 out of 5 stars, based on 3,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vivint employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Aug 9, 2018

Decrease in employee care

Customer support specialist tier iv

Recommend

CEO approval

Business Outlook

Pros

Great at first very communicative, especially for the w@h employees

Cons

After working there more than a year they just throw you to the side and the supervisors that are supposed to be there top help you achieve not only your goals but the companies goals actually very rude

1.0

Jun 29, 2018

Run for your life.This place is the worst.

Monitoring specialist

Recommend

CEO approval

Business Outlook

Pros

Lunch,Table Tennis,free pop and rolls and table tennis lessons from Peter

Cons

They expect you to know so much SOP but only give you 6 days training,then when you are thrown to the wolves and you make mistakes,they threaten your job,assign point values to mistakes and once you breach that number,they fire you.They don't ever say what you are doing well and just don't care about you.

2.0

Oct 24, 2017

Scarce benefits and employee perceived value

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Meal tickets and company-wide activities are Ok. There are many internal openings. There is a large knowledge base that makes your job easier. There’s free soda and coffee.

Cons

The Customer service area is kind of like a sweatshop. Is hard to develop a sense of belonging when you don’t even get a designated desk. Many processes are different depending who you talk to and leadership seems to be like a retirement program position that doesn’t really glow a “we’re in this together” attitude. Ultimately customers pay the price with long hold times and lack of ownership on issues that they need help with.

Viewing 61 - 63 of 3,359 Reviews

Jobs at Vivint

Sr Amazon Connect Lead

Vivint

Vivint reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decrease in employee care

Run for your life.This place is the worst.

Scarce benefits and employee perceived value

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