Von Maur reviews

2.9

37% would recommend to a friend

(1,455 total reviews)
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James D. von Maur

39% approve of CEO

36% positive business outlook

Von Maur has an employee rating of 2.9 out of 5 stars, based on 1,455 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Von Maur employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Apr 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Starting pay is higher than other retail locations in the area. 1 Weekend off a month, plus all major holidays off. (2 weekends + paid holidays once you have been employed for a year.) No crazy Black Friday/Holiday hours. Coworkers are great and some have become good friends of mine. 20% discount on everything but vintage luxury handbags.

Cons

Management is wildly inconsistent in enforcing policies and at times it seems like they would make up something just to write you up. And they will write you up several months after the "incident" occurred so that you can't defend yourself. Don't expect to be promoted even if you are more than qualified unless you are personally friends with management. They play favorites. Dress code is sexist and embarrassingly outdated. Women must wear hosiery and a skirt at all times, and keep their arms covered. You will never get more than 35 or 36 hours a week if you are full time, and they frequently send you home early if you do somehow manage to get above that. Even during the holidays. This company does not care about its employees. If you are 1 minute late, it is an unexcused tardy, it doesn't matter why you were late. if you are sick and in the hospital, they will still write you up for missing work. They do not accept doctor's excuses. If you are written up for anything (and you probably will be--even if you are a good employee) you are not eligible for a raise for over a year. They will hound you about achieving your sales and credit goals but offer no bonus or incentive for doing so.

1.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The only pro of Von Maur is the fact that it’s retail. It was fun to spend so much time around the product, working with the vendors and the buyers. I very much enjoyed my job for the first few months.

Cons

If your manager likes you, you’re the golden child. If your manager doesn’t like you, then good luck to you! They’ll make mountains out of mohills. One typo and you’ll be threatened with termination, because typos are “embarrassing” to the brand. They truly want robots working at Von Maur — hence the “Kiva” order fulfillment system. From the moment my manager found out I was expecting, I became the enemy. I could do no right. I went from being an excellent employee to number one on her hit list. I was denied a private room to pump in during my first week back from my FMLA maternity leave. I felt targeted and bullied. No one in HR cared. The open door policy and anti-retaliation “polices” they have in place were clearly no existent. During this time, I always found out managers can decide not to give your yearly raise without any reasoning. 98% of managers are promoted above their capacity. It's truly because they do not value the competent members of their management. Ask one question about a directive and you've shown you're not loyal to the Von Maur way! Like I said, only robots are wanted here. If someone has been at this company, in an Executive role, for more than 5 years you can bet they are a personal favorite of Jim von Maur, Melody Wright, Amy Rotert or Joy Place. Once they’re considered a personal favorite, they really can do no wrong. No matter how high that manager’s turnover rates, how many mistakes, or how clearly incompetent they are. They will continue to promote them into a position where they have no day-to-day responsibilities, giving them fewer chances to show their incompetencies. Honestly, being forced to wear a skirt/dress and hosiery every day and not being allowed water or personal items (phone, earbuds, family picture, etc.) at your desk or in your office should have been a red flag for me. These rules are clearly outdated and show, overall, Von Maur is stuck in the past and will never make enough changes to truly become a leading department store. Hourly employees in the E-Commerce building are forced to keep their belongings in a locker and they may only access them during a break. It is terrible for morale, making the employees feel as though they are back in grade school.

1.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

There is nothing good to say about this company!

Cons

Fact: Not EEO, they only meet the minimum requirements to be compliant. If you are over 45, especially a woman you will not be respected, not promoted and not employed for long if you complain to the HR department. Fact: Management is trained not to concern themselves with the personal and professional welfare of their employees. Fact: Employees are treated, by managers, as if they are guilty until proven otherwise. If you have any problems with they way you are treated, forget it your will be fired,even for false reasons. Fact: This used to be a "Family Business", years ago. It has slowly grown into a business with a 90% employee turnover rate and the owner's don't have a clue. Fact: There is very little to no corporate responsibility to the community. Sure they have employees run marathons and give to United Way, but most employees are paid such low wages that they would qualify for United Way Assistance. Fact: The company promotes itself as a "High Class" store. When 98% of their products are purchased from China. You do the math, the markups are incredible. Fact: In my case management made several mistakes, showed poor leadership, blamed their errors on me and you can figure out the rest.

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Glassdoor has 1,480 Von Maur reviews submitted anonymously by Von Maur employees. Read employee reviews and ratings on Glassdoor to decide if Von Maur is right for you.