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      Waystar

      Engaged Employer

      Waystar reviews

      4.2

      84% would recommend to a friend

      (526 total reviews)

      Matt Hawkins

      90% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Waystar has an employee rating of 4.2 out of 5 stars, based on 526 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Waystar employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      526 reviews
      3.0
      Sep 25, 2025

      Good company, benefits suck, pay is worse; mainly due to leadership greed.

      Devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atmosphere is nice Listens (unless it is something that costs, like realigning positions and actually paying a persons worth not some random non-existent title.) Offer some (highly limited) training If you're in need of a job and want to have some solid people this is the place. If on the other hand you want fair pay, good benefits, wfh, etc.; I highly advise elsewhere.

      Cons

      Pay is horrible. They make up titles to fit you in the lowest rung they can find. (i.e. Specialist Data Service Engineer DevOps NoSQL) is an actual role. What does that even mean? Benefits are okay at best. They have bent the knee to MAGA and right wingers by insisting on a return to office. This is to note, they just moved offices to a HIGHLY inconvenient area and an already incredibly high traffic situation which they decided to compound upon. This not only hurt employees but also neighbors in the area by drastically increasing traffic for a company that thrived during COVID.

      avatar
      Waystar Response
      6mo
      Thank you for your feedback. We’re glad to hear the culture has been a positive part of your experience. We understand that a competitive total rewards package and workplace flexibility are important to every team member. We use salary analysis and industry benchmarking to help guide our compensation approach, and we believe in the value of in-person collaboration as we work together to simplify healthcare payments. If you’d like to discuss your experience further, we encourage you to connect with your leader or your Talent Business Partner.
      3.0
      Sep 25, 2025

      Fast company growth

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tons of growth and felt like the company was in a strong position to eventually IPO.

      Cons

      Because of the growth of the company, many mergers made the culture confusing and hard to integrate. A lot of technical issues.

      avatar
      Waystar Response
      6mo
      Thank you for your post! We are excited about our growth, and as Waystar evolves, we are committed to efforts designed to ensure team members feel welcomed and aligned with our mission and streamline how our products and systems come together.
      4.0
      Sep 14, 2025

      Good Company With Opportunities to Grow

      Techincal support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good management support Flexible hybrid work schedule Decent benefits package

      Cons

      Pay is not as competitive as it could be. The office lacks modern amenities like standing desks. Communication between departments needs improvement.

      avatar
      Waystar Response
      6mo
      We’re glad to hear that leadership support, flexible work options, and our benefits have positively shaped your experience. We’re committed to fostering a work environment where team members can thrive—this includes evaluating compensation, enhancing our physical spaces, and strengthening cross-functional collaboration. Your feedback is appreciated as we continue building a more connected Waystar.
      Viewing 49 - 51 of 526 Reviews
      Related searches: Waystar jobs | Waystar salaries | Waystar benefits | Waystar interviews
      ReviewsWaystar reviews

      Glassdoor has 548 Waystar reviews submitted anonymously by Waystar employees. Read employee reviews and ratings on Glassdoor to decide if Waystar is right for you.