WebFX reviews

4.2

81% would recommend to a friend

(364 total reviews)
avatar

William Craig

88% approve of CEO

83% positive business outlook

WebFX has an employee rating of 4.2 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The WebFX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

364 reviews
3.0
Jan 12, 2023
Recommend
CEO approval
Business Outlook

Pros

They put you through a "90-day bootcamp" that you can get a bonus for starting before you're even hired. Teach just about everything you need to know about Digital Marketing. Gets your feet wet in the marketing industry and gives some account management experience. Get in, get your experience in the industry and get out.

Cons

The overly nice "culture" gives you zero feedback on how to improve. There were times I knew I might not have been doing the best on an account and would ask how to improve it or make it better, and they'd simply say you're doing a great job. While some may say it's nice to not have negative feedback, if people are actively telling managers to give it to them, it hurts not knowing what you're maybe doing wrong. The constant influx of new clients (up to 15 at times) doesn't give you enough time to really dive into a client's needs to fulfill them. Gives you zero satisfaction in your work until you're too burnt out to care. When you're doing well with an account a few years in, with no warning it's usually taken from you and given to a new hire. For NEW EXCITING opportunities they say, but you just start over completely fresh doing the same copy/paste assignments with new clients. The pay is embarrassingly low, I don't care if you live in Harrisburg or not, it's not the market rate. It takes you a few years in to finally start getting commissions on upsells and it's almost kept a secret from new hires who are expected to make upsells for nothing. During Covid, when you work from home, you have/had to use a screen tracking device that graded your "efficiency" throughout the day. Felt like a slap in the face as we have a ton of effective workers there that don't deserve to feel like their every moment is being watched. The culture there is the opposite of diverse and is honestly a pretty weird feeling how everyone tries to act the same exact way. Outside two particular account managers that have been there a long time, everyone puts on this smiley face and acts happy-go-lucky.

5.0
Jan 4, 2023

WebFX

Recommend
CEO approval
Business Outlook

Pros

Creative and talented team A+ training and welcome The interview process was very welcoming and loved the friendly team Management seems to care a lot Charity programs and initiatives Local impact is a focus with things like StemFX and GreenFX TONS of programs for employees and ways to make friends

Cons

Compensation could be a little higher with more bonuses High expectations, even early on More of a marketing focus than in depth design

1.0
Dec 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Perks besides your salary.

Cons

Let me give you the inside scope on this company since I worked there for almost 5 years. In the beginning when I first joined the company, everything was great since the CEO was still very much involved. As time went on and the CEO started to become less and less involved during the day to day operations, that is when the company started going downhill in my opinion. Most of the employees there are very young, in their early 20's I would say and these are the people that in management that have never had another job prior to this. Most of the employees there are hired fresh out of college so you more than likely will have an account manager working on your website with absolutely no experience besides the couple of weeks of "marketing boot camp" each new employee has to go through. When Covid hit, the many companies started to cancel their services with them because they could not afford the very expensive monthly invoices that they charge. During this same time my wife was pregnant and knowing I was about to have my first child, the decided to let me go for no good reason. They claim that I was talking bad about the company years prior which I never did at all. I was very, very faithful to this company during my time working here while other top companies were trying to steal me away, but I stayed loyal to them. Tell me what kind of CEO can just throw someone away knowingly they are about to be a father and need to support a family? That just shows how much the company really cares for their employees. However, everything happens for a reason I believe. I was immediately hired by one of the top marketing firms in the world and had the opportunity to work on enterprise Fortune 5 and Fortune 50 clients. This company was just outside of their non-compete radius of 300 miles from their office and by the way if you sign the non-compete with them, be prepared to look for a company to work for remotely or in the Atlantic Ocean, because their radius literally puts you in the ocean as an acceptable place to work from a distance from their office. A couple of more things you should be aware of if you are reading this: 1) They do not hire people from New York or New Jersey. Once those applications come in and they see you are from one of those states, you automatically get rejected and let me tell you why. People from those states such as myself (when I started there I was moving to PA from NY) are opinionated and are not "yes men". WebFX looks for people that will just do what management tells them to do and not ask any questions. 2) Their environment is that everything is rainbows and butterflies even when the client is not happy. They do not understand for some reason or have any realistic understanding that problems do happen. It is not about being negative it is about being realistic and god forbid, if you try to voice your opinion, ask a question, or not do what they tell you to do, you will immediately be on their radar ready to get the boot. 3) If you not part of their "clique" in the office, meaning you are not from PA, etc. be prepared to be on their radar to get the boot eventually as they will find any reason to get you out and unfortunately, the CEO only looks at one side of the story which is their side and will not hear your side.

Viewing 187 - 189 of 364 Reviews

Glassdoor has 395 WebFX reviews submitted anonymously by WebFX employees. Read employee reviews and ratings on Glassdoor to decide if WebFX is right for you.