WebstaurantStore reviews

3.4

44% would recommend to a friend

(519 total reviews)
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David Groff

71% approve of CEO

47% positive business outlook

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

519 reviews
1.0
Nov 23, 2014

STAY FAR FAR AWAY

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Laid back environment Free lunches Flexible Schedule

Cons

MASSIVE amounts of immaturity Incredibly cliquey "Rotational" training is unfair and not properly explained from day 1. Management is young, inexperience, and unprofessional. 60 day probationary period includes having to discover things that they didn't train you on - and if you don't discover these ins-and-outs of the site on your own, they put you down personally and make you feel inadequate not only as an employee but also as a person. It doesn't matter how hard you work - if they don't like you as a person, they will make sure you don't stick around. I worked 9+ hour days the last 30 days at the company and I was told I was not "an excellent employee" and didn't meet their "excellent employees only" requirement. Discussion with upper management about your concerns puts a target on your back - as soon as you complain or voice your concerns you should just turn in your resignation. My first manager did not tell me I was not performing up to standards, by the time my 2nd manager spoke to me, I was 30 days in and it was too late to catch up. Might be good for a young person right out of college, but if you have any professional experience, STAY AWAY. They do not function as a professional company, and I felt like I was back in college with the mentality of the majority of the employees. It felt like pledging a sorority or fraternity.

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WebstaurantStore Response
11y
Because of the bustling nature of e-commerce, WebstaurantStore employees get to experience a lot of different, real, situations within their training period. Many employees in a rotational position find that they enjoy the variety of getting to try out multiple departments and see where their skill sets fit the best. Regular meetings between employees and their supervisors during this training process are designed both for employees to receive feedback, and also to express any needs they may have in regard to learning new roles in the most effective way possible.
5.0
Nov 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Friendly atmosphere, fun work environment, room for advancement, great benefits, good training, rapid growth, good work/life balance, great culture.

Cons

Sometimes too fast paced, but completely manageable.

avatar
WebstaurantStore Response
11y
Thank you for your input!
5.0
Nov 13, 2014
Recommend
CEO approval
Business Outlook

Pros

They give increasing responsibility to those who want it and are good at what they do. In the 3 years that I have been with the company, I have consistently been given more and more responsibility as I grew professionally. The work environment is work hard play hard. A lot is expected of you (because they care about their employees growth), but there are many things in place to help promote a fun workplace (ping pong, test kitchen, weekly lunches, Nintendo Wii, Foosball, soccer events, etc.). Upper management is always looking for ways to help everyone achieve what they are looking for in a career. In short, if you work hard and learn your role, with all the continued growth the company is constantly going through, there is no reason that this place cannot be seen as a great career. You get out of it what you put into it.

Cons

Keeping up with the growth often demands a much faster paced work environment, but this growth is also their greatest strength. It helps attract individuals wanting to start in a company, learn, and grow.

Viewing 508 - 510 of 519 Reviews

Glassdoor has 566 WebstaurantStore reviews submitted anonymously by WebstaurantStore employees. Read employee reviews and ratings on Glassdoor to decide if WebstaurantStore is right for you.