Does WebstaurantStore pay their employees well?

According to anonymously submitted Glassdoor reviews, WebstaurantStore employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WebstaurantStore. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WebstaurantStore?

44% of WebstaurantStore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WebstaurantStore 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WebstaurantStore?

Customer Solutions Specialist (45) , Software Engineer (27) , Material Handler (22) , Order Picker (16) , Packer (15) , Customer Service Representative (9) , Manager (8) , Inventory Specialist (6) , Quality Assurance (6) , Team Leader (6) , Inventory Control Specialist (5) , Senior Software Engineer (5) , Team Lead (5) , Consolidator (4) , Content Writer (4)

What are the pros of working at WebstaurantStore according to real employee reviews?

"The company is great to work for and pay is good" ((in 59 reviews)); "Allows remote work and has a great culture." ((in 48 reviews)); "Great benefits (Healthcare is very affordable)" ((in 42 reviews)); "great people, genuinely supportive, all working toward the same goal of bettering the department and helping our customers." ((in 28 reviews)); "Some coworkers were great (not all)." ((in 24 reviews))

What are the cons of working at WebstaurantStore according to real employee reviews?

"Had a good manager for a while and they left." ((in 13 reviews)); "No room to grow because of so much favoritism!!!" ((in 13 reviews)); "Upper management is horrible." ((in 9 reviews)); "It now has become a place people stay for remote work and decent pay despite awful corporate culture, cold disconnected leadership, and poor treatment of long term employees." ((in 9 reviews)); "Less Competitive Salary" ((in 4 reviews))

What are employees saying about WebstaurantStore layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WebstaurantStore layoffs and their outlook for job security at WebstaurantStore in 2026.

What are the top reviewed WebstaurantStore locations?

Lititz , Tampa , Lancaster , Cumberland , Albany , Bloomsburg , Durant , Dayton , Madisonville , Aberdeen , Baltimore , Lebanon , Philadelphia , Buckhorn , Ellabell , Louisville , Baytown , Keyser , Pittsburgh , Atlanta , Albany , New York , Idabel , Mayfield , Austin , Texas City , Nashville , Muncie , Boiling Springs , Harrisburg

WebstaurantStore reviews

3.4

44% would recommend to a friend

(519 total reviews)

David Groff

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

WebstaurantStore has an employee rating of 3.4 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WebstaurantStore employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

519 reviews

1.0

Oct 21, 2014

Immature Leadership Led To Poor Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment Catered lunch almost weekly Good salary Flexible hours

Cons

Young, immature managers Excessively high expectations Not enough training Rigid, unforgiving probationary period No sick time Inadequate vacation time for new employees I wasn't given enough time to develop and instead was thrown out like I wasn't even a person with feelings, bills, and untapped talent. That's not how you treat educated people who show up every day and try their best.

WebstaurantStore Response

11y

New employees go through a 60-day probationary period involving hands-on training and group instruction. During this time each new employee has meetings with their managers to discuss progress and training needs to give them the best chance of success at WebstaurantStore. We are happy to offer frequently flexible schedules including paid time off that employees may use for sick, personal, or vacation days. While some of our employees find they benefit from the ability to work from home at times, our employees are not expected to do additional work from home outside of their regular hours.

5.0

Sep 26, 2014

Customer Solutions Specialist

Customer solutions specialist

Recommend

CEO approval

Business Outlook

Pros

The work environment is conducive to learning. I've never felt chastised for asking questions. Everyone is happy and willing to help if there's a problem I can't solve myself. In addition to the salary, the intangible benefits of working here make it easy to come in to work everyday. They seem to care about how they treat their employees and it makes a workday enjoyable. I've recommended this as a first job to a few friends who are still in school.

Cons

Some days are challenging. This seems to be the case with every career though. On an off day, it can be a little draining if the entire day is filled with angry customers, but the rewarding part of the job is turning them into satisfied customers by the end of the conversation. Fast paced work environment can be tiring occasionally, but overall its not overwhelming.

5.0

Sep 16, 2014

Best company I've ever worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This growing company provides many opportunities for personal and professional growth almost constantly. The senior/upper management truly cares about its employees and asks for feedback all the time in 1-on-1 meetings. They provide an enjoyable work environment because by making employees happy they receive the best work ethic from the employees. They work with you with regard to family/educational necessities and have a relaxed work environment. This is honestly the best company I have been a part of and I could not be happier here!

Cons

A challenge, not necessarily a problem, is that with continued growth comes an increase in work load. This is a challenge presented to all growing companies and WEBstaurant Store works to hire more employees to keep up with that growth

Viewing 511 - 513 of 519 Reviews

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