Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 32 reviews)); "The people here are great" ((in 24 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Mostly autonomous work environment, work from home three days a week if you meet certain requirements, understanding if days off are needed" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"Poor management very unprofessional high turnover rate very stressful work environment ." ((in 16 reviews)); "poor communication, no leadership" ((in 10 reviews)); "Manager is clueless" ((in 7 reviews)); "Training is long and slow." ((in 6 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

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WellSense Health Plan

Part of Boston Medical Center

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.1

Culture & values

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

245 reviews

5.0

May 5, 2026

Flexible schedule and great culture, but self-learning required

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule and great culture

Cons

Lots of self guided learning

WellSense Health Plan Response

Thank you for the positive feedback about our culture and flexible work arrangements. We're pleased these aspects of working here have been meaningful to you. We appreciate your note about onboarding and training resources. We're always looking at ways to strengthen support for team members as they grow in their roles. Your perspective helps us improve, and we're glad you're part of the WellSense team.

3.0

May 4, 2026

Autonomy in the role, but collaboration is challenging

Risk adjustment coding educator lead

Recommend

CEO approval

Business Outlook

Pros

Allowed autonomy with the role

Cons

Many teams are siloed, so collaboration was difficult

WellSense Health Plan Response

Thank you for sharing your perspective from your time at WellSense. We value that you felt empowered to work independently in your role. We believe that strong collaboration across departments is essential to our success, and we take your feedback seriously. We appreciate your contribution during your time here.

2.0

Feb 20, 2026

Pay well under

Coordination of benefits supervisor

Recommend

CEO approval

Business Outlook

Pros

Remote work is the only pro

Cons

Toxic work culture. What you would expect in a typical corporate work environment with no support or written policies or procedures

WellSense Health Plan Response

3mo

Thank you for your candid feedback. We’re glad you appreciated the opportunity for remote work. We’re also sorry to hear that your experience did not reflect the supportive culture we aim to foster. That’s not the experience we want employees to have. While we do have documented policies and resources available, we recognize experiences can vary. Feedback like yours is important as we continue working to strengthen communication, clarity, and consistency throughout the company. We appreciate the time you spent with WellSense and wish you the best in your future endeavors. -The WellSense Team

Viewing 4 - 6 of 245 Reviews

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Jobs at WellSense Health Plan

Behavioral Health Utilization Manager (temporary)

BH Medical Director (Per Diem)

Manager of Member and Provider Service

CBHI Behavioral Health Utilization Manager (Outpatient and Non-24 Hour Diversionary Services)

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Ratings by demographic groups

Reviews by job title

Flexible schedule and great culture, but self-learning required

Autonomy in the role, but collaboration is challenging

Pay well under

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