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Western National Insurance

Engaged Employer

Western National Insurance reviews

4.2

92% would recommend to a friend

(109 total reviews)

Rick Long

95% approve of CEO

91% positive business outlook

Western National Insurance has an employee rating of 4.2 out of 5 stars, based on 109 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Western National Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

109 reviews
2.0
Aug 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Health benefits are better than average

Cons

You won't have them long, they have high turnover, likely due to an awful lack of effective training.

avatar
Western National Insurance Response
2y
Thank you for taking the time to leave us a review. While we are pleased to hear that you view our benefits package favorably, we are disheartened that Western National has not lived up to your expectations regarding training. We know how critically important it is to provide opportunities for training and development to our teams. In June we introduced the framework for our learning and development programming, Voyage to Excellence, which recognizes the importance of not only meeting employees where they are today, but where they want to go long-term in their careers. Since then, we have launched several new learning modules and training opportunities for employees, with more launches scheduled through the end of 2023 and into 2024. If you have any further suggestions on ways to improve, please reach out to us directly at HRmail@wnins.com.
1.0
Jul 26, 2023

A 20th century company pretending to be a 21st century company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New hire benefits- health insurance starts at the beginning of the month following your first day. Start with 15 (I think) days of PTO plus the company has floating holidays as well

Cons

Wages: pay is below market average, merit increases don't cover inflation, in prior years a manager was required to average a 3% merit increase across the whole team. Work environment: Vast majority of roles are required to work in office. Hybrid work arrangements are not offered, working from a remote location is treated as a scheduling item and is available at management's discretion. Work load: The company is currently in the process of a major overhaul, creating large amounts of work with short turn around times High turnover, including roles that handle long projects

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Western National Insurance Response
2y
Thank you for taking the time to leave us a review. We are saddened to hear that your experience working at Western National has not measured up to your expectations. In order to stay competitive with market trends, we assess our compensation package at multiple points throughout the year. Similarly, merit increases are managed annually with a formal review process, are dependent on the experience and performance of each team member, and are evaluated on an individual basis. Additionally, we do offer flexible and hybrid remote work options to a majority of our employees at all office locations (as approved by a manager). However, the privilege to work remotely is and will remain dependent on the needs of our customers balanced with the needs of our employees and internal teams. As you mentioned, we are currently in the middle of a major technology overhaul, which has certainly impacted the workload of nearly every department in the organization. While we understand that there is work to be done, we certainly don’t want our employees to feel overwhelmed by their workload. We encourage employees who are feeling overwhelmed to have an honest conversation with their manager to discuss priorities and find ways to manage workloads. We are always looking for feedback on areas in which we can improve. If you are willing to share more, please contact us at HRmail@wnins.com.
5.0
Jun 30, 2023

Love Working Here!

Recommend
CEO approval
Business Outlook

Pros

I landed at WNI after working at a national company with over 250,000 team members. I am continually impressed with the work practices here. Numerous positives include thoughtful and involved senior leadership, collaborative work environment, commitment to ensuring WNI remains a great place to work along with offering a variety of benefits. Lastly, the quality of people at WNI is impressive, this company is a gem in my opinion.

Cons

Technology upgrades keeping pace with the needs of a growing company.

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Western National Insurance Response
2y
Thank you for the five-star review! We appreciate reading your positive comments about working at Western National. In recent years, our employee base has grown exponentially, yet we pride ourselves on maintaining the “small company feel”. With over 600 employees group-wide, we place an emphasis on connectiveness so that our employees can collaborate and foster relationships, regardless of geographic location. As you mentioned, we are committed to investing in our people, which is why we offer a robust benefits package that can be tailored to fit the individual needs of our employees. Similarly, in 2022, we launched an in-house Learning and Development Program to promote professional development for all employees at every level of the organization. Western National has undergone a significant technology transformation in the last few years. We are proud of all that we have accomplished thus far, but we also recognize that there is still work to be done. It is our hope that in the next few years, our technology will be equipped to handle the growing needs of our organization. We are always looking for feedback on areas in which we can improve. If you are willing to share, please contact us directly at HRmail@wnins.com.
Viewing 37 - 39 of 109 Reviews

Glassdoor has 112 Western National Insurance reviews submitted anonymously by Western National Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Western National Insurance is right for you.