Western National Insurance reviews

Thank you for taking the time to leave a detailed review. Candid feedback from current and former employees helps us become a stronger and better organization. Western National seeks to build positive and highly collaborative relationships between leadership and our employees and we are glad to learn of your positive experience working with the executive team. We are also happy to read your comments about the “nice people” working here and the “very healthy” culture of the company. As you note, we have been investing more in our IT organization. While we have made considerable effort to evaluate and update our systems to create an enhanced user experience for our customers and employees, we are still experiencing some growing pains. We appreciate your feedback as we work to continue improving in this area. On the retention note, we truly believe our people are a big part of what makes Western National a great place to work, and our retention rate reflects that. We maintain continued efforts to build a culture of accountability that matches our core values. To further our efforts, we have expanded our Learning and Development Team and our Human Resources Team to ensure we are providing best-in-class people strategies and resources for leaders as they work to support their teams. We also conduct regular reviews of our departments and managers to help aid and empower accountability and ownership.

We appreciate the time you took to provide your review. Our outstanding people are part of what makes Western National a great place to work, so we are happy to hear you value your co-workers. We are also pleased that you view company management and employee benefits favorably. Thank you for providing your feedback on areas where we can improve. While we do currently offer hybrid and fully remote work to many of our non-client facing employees (as approved by a manager), the privilege to work remotely is and will remain dependent on the needs of our customers balanced with the needs of employees. We’re interested in having conversations to gain input from our employees on how we can improve hybrid and remote work. If you are willing, we encourage you to contact us directly at HRmail@wnins.com. Additionally, we want you to know that your concerns about wages are taken seriously. We do regularly assess employee wages and our benefits package to keep in line with industry standards. The focus of our benefits package continues to be supporting our employees and their families by providing excellent medical and dental plans, funded mainly by the company.