Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 210 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 205 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 177 reviews)); "Good environment and culture" ((in 123 reviews)); "Pay is good and competitive" ((in 105 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 95 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jul 2, 2022

Uncomfortable Politics

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

The workplace is beautiful. Co-workers are great people. Pay was above average.

Cons

Critical race theory was abundant and oppressive at Western Union. Tiresome CRT training and overbearing "socialist" management. I left well over a year ago - so, perhaps things have changed. Politics need to be left out of the workplace.

Western Union Response

3y

Thank you for your 6+ years with us and for leaving your review. We’re happy that you enjoyed working with your Western Union colleagues. We do our best to create a work environment where everyone is treated with trust and respect and is empowered to do their best work! We take the treatment of employees very seriously, so if you would like to connect with our ethics group to share more details about your concerns, please email wuethics@westernunion.com.

2.0

Feb 18, 2022

Bad upper management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work life balance was good

Cons

You have to be a favorite to move up here. You have a lot of people doing same thing as you so you have to be friends to move up.

Western Union Response

4y

Thank you for leaving your review of Western Union. We are happy to see you listed work-life balance as a pro! We believe in supporting our employees--if we work hard, we can play hard! We are disappointed to read your comments about career growth and we will share this with the relevant teams to help drive improvements across the organization.

4.0

Aug 30, 2021

Great for career development

Human resources director

Recommend

CEO approval

Business Outlook

Pros

A lot of flexibility for personal time - good work/life balance. I love working with my colleagues. A lot of forward thinking and creativity. My ideas are always heard and I have autonomy.

Cons

Not a great place for anyone who wants to manage a team and have time to lead. You do a lot of individual contributor work due to capacity issues. Workloads can get heavy, and salaries are just ok. Not competitive.

Western Union Response

4y

Thank you for leaving a detailed review. We are thrilled that you are enjoying working with your colleagues and work-life balance as a #WUEmployee! We strive to provide a work environment where all employees feel supported and are encouraged to share their ideas. However, we're disappointed to hear about your experience with workload and compensation. We do our best to provide avenues for employees to achieve work-life balance and competitive compensation based on annually reviewed salary market data and analysis. We value all the employee feedback we receive, and as a current employee, we encourage you to continue sharing your thoughts through our monthly WU Listens survey.

Viewing 304 - 306 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Manager, People Analytics & AI

Regional Sales Support

Strategic Intelligence Analyst

Western Union

Western Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Uncomfortable Politics

Bad upper management

Great for career development

Jobs at Western Union

Western Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Western Union reviews FAQs

Jobs at Western Union