Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (48) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Senior Analyst (26)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 214 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good environment and culture" ((in 137 reviews)); "Good salary and esxpections of work" ((in 136 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 94 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 63 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)

Devin McGranahan

54% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

May 7, 2021

Dont care about employees attitude..

Senior manager

Recommend

CEO approval

Business Outlook

Pros

works on some of the latest technologies..

Cons

sweatshop, long hours, poor senior leadership

Western Union Response

5y

Thank you for sharing your feedback. We're glad that you noted technology like a pro as we strive to keep up with the ever-growing technology demands to promote collaborative and productive work environments for our employees around the world. However, we're sorry about the cons you experienced with workload and leadership. We understand the impact that our leaders can have across the organization, and we do want all of our employees to feel supported in their roles. We take to heart all the feedback we receive from both current and former employees. We will share comments like yours with the appropriate teams to continue influencing positive change in the organization.

3.0

Apr 12, 2021

OK

Data analysis and reporting manager

Recommend

CEO approval

Business Outlook

Pros

I liked working with the people there.

Cons

The culture is rigid and well entrenched. You need to figure out how to get around it at times to get things done.

Western Union Response

5y

Thank you for taking the time to leave a review. We're pleased that you enjoyed working with your colleagues! However, we're sorry to hear about the con you experienced as we strive to foster an inclusive culture at Western Union where everyone can collaborate effectively. As we continue to transform as an organization, we take to heart all the feedback we receive from both current and former employees. We will share your review with the appropriate teams to continue influencing positive change.

2.0

Mar 14, 2021

Indian company

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Tech stack is good . Nothing much

Cons

It is many driven from india. The employees in us are there for name sake. Offshore calls work life balance

Western Union Response

5y

Thank you for sharing your feedback. We are glad you noted technology as a pro! We strive to keep up with the ever-growing technology demands and promote our employees' collaborative work environments worldwide. As Western Union continues to focus on technology, we cultivate an agile approach, fostering collaboration and increasing our presence in strategic business locations. We take to heart all employee feedback we receive. As a current employee, we highly encourage you to continue sharing your feedback by discussing your experience with your manager and by answering our monthly WU Listens survey.

Viewing 310 - 312 of 2,941 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate

Manager, T&E and Accounts Payable

Product Manager, Compliance Systems & Analytics

Part-Time Retail Sales and Customer Service Associate in Miami, FL

Senior Manager, Pricing

Western Union

Western Union reviews

Ratings by category

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Dont care about employees attitude..

OK

Indian company

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