Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 222 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 129 reviews)); "Good environment and culture" ((in 123 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 72 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

What are the top reviewed Western Union locations?

Denver , Englewood , San Francisco , New York , Montvale , Washington , Miami , Los Angeles , Dallas , Sunrise , Omaha , Austin , Houston , Chicago , San Jose , Aurora , Saint Louis , Phoenix , San Antonio , Atlanta , Bridgeton , Charlotte , Denver City , Las Vegas , Portland , Jersey City , Newark , Salt Lake City , Bolingbrook , Virginia Beach

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Jun 9, 2019

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay. Sufficient parking at office.

Cons

Clique-y senior management; many focused on self-promotion vs. building up others. Too focused on fostering “young” talent, less interested in helping “older” talent continue to grow professionally.

Western Union Response

7y

First, we want to say thank you for your eight years of hard work at WU! We're sorry to hear about your experience with management and are always looking for feedback on ways we can better provide employees the best WU experience. Leadership development is an ongoing priority at WU so they can lead, support, and coach our global teams. Equally important is ensuring our employees can share timely, actionable feedback through our WU Listens program.

1.0

Jan 2, 2019

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can do as you please

Cons

Poor management No company morale Poor work environment with no resolutions

Western Union Response

7y

We're sorry to hear of your comments as your experience does not align with our values. We will share your feedback with relevant teams as we continue to promote positive change across the organization.

3.0

Nov 25, 2018

Outdated culture

Administrative

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, global, been around for 160 years

Cons

extremely hierarchical, weak managers, very political

Viewing 130 - 132 of 2,934 Reviews

Jobs at Western Union

Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd

Major Incident Manager

Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate in Phoenix

Staff Software Engineer

Western Union

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Meh

Poor management

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