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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Jul 20, 2018

      IT Manager

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, Location, Some benefits, some co-workers

      Cons

      No vertical growth, Bureaucracy, Digital keeps hiring folks from Symantec who use WU as platform for next step and leave soon, replacements are again from Symantec. Yapping and Stoning all the way. Retail and Digital business operations have a Steel wall between them with no process common. - Consistent performers have no way of growth vertically. They are the "churners". Always end up showcasing their performance again and again to changing upper management. - Looks like salaries may have improved looking at other reviews, but in my case, they were way below market standard. -Some of the middle management directors just need to go, especially in Digital. -The amount of effort and money being put in "oomph" factor technologies in Digital could be well used if you get your ducks in row, do some analysis and stick to an Enterprise Layer of technologies, modern or traditional. It's a mix of multi million dollar non-sense right now.

      avatar
      Western Union Response
      7y
      We're sorry to see that you've had a negative experience. As a global employer, we are always looking for ways to best utilize our team's talent and allow for our employees to grow professionally. We strive to provide opportunity based on knowledge, skills, ability, and contributions. We take your feedback to heart and will share your concerns with the appropriate teams. Thank you for leaving a review.
      2.0
      May 28, 2018

      Not recommended

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is within the industry standards

      Cons

      HR is not supportive or organized

      avatar
      Western Union Response
      7y
      We are disappointed to hear your thoughts regarding HR at WU. We'd like to understand more about your feedback to help influence positive changes. Please reach out to us at careers@westerunion.com to share more feedback confidentially.
      Viewing 133 - 135 of 2,934 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.