Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jul 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Interesting, international company. Lots of opportunities to work with colleagues all over the world. A lot of interesting overlap with work in the financial/fintech space. Decent benefits and work/life balance.

Cons

Extremely bureaucratic, very few opportunities for career advancement, pay is generally below market

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Western Union Response
4y
Thank you for sharing your feedback. We agree with all the pros you listed, such as diversity, benefits, and work-life balance! Our company's global nature and opportunities to work with colleagues worldwide are just some of the perks of being a #WUEmployee. However, we're sorry to hear about the cons you experienced. We want all our employees to have fulfilling careers. So we strive to provide opportunities fairly based on knowledge, skills, and contributions, along with competitive salaries based on annually reviewed salary market data and analysis. We appreciate all the feedback we receive, and we will share your review with the appropriate teams moving forward.
1.0
Jun 3, 2021

Not a Meritocracy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits; nice people below management level

Cons

Very political; promotions based more on favoritism than on merit; compensation inequities among employees at same level; constant layoffs and reorganizations.

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Western Union Response
5y
Thank you for sharing your review. We’re glad that you noted benefits and culture as pros to working at Western Union! We strive to take care of our employees by fostering an inclusive culture and providing a variety of benefits. However, we’re sorry to hear about the cons that you experienced. We do our best to provide promotion opportunities fairly, based on knowledge, skills, and contributions, as well as competitive salaries based on annually reviewed salary market data and analysis. Given our being globally-minded, we are continually reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business results. We value the feedback we receive from both former and current employees, and we will share your review with the appropriate teams.
1.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

none except denver colorado location

Cons

I was asked to work in Us timing as well as in india timings . Managers here are toxic. This is more of an india company. desi MNCs are much better atleast client will be in US, here the client or the on how initiates requirements will be in india

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Western Union Response
5y
Thank you for sharing your feedback. We're pleased that you appreciate our WUHQ office location as we are proud to have state-of-the-art offices and tech tools that help improve collaboration and connection among our employees. However, we're sorry to hear about the cons you experienced. We understand the impact that management can have on our employees, and given that we are globally-minded, we're constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business results. We have over 10,000 employees working in nearly 55 countries, and we pride ourselves on the global career opportunities that make our company unique. We take all the feedback we receive from our employees to heart. To address your work-life balance, you should continue sharing your feedback during your 1:1s with your manager and answering our monthly WU Listens survey.
Viewing 229 - 231 of 2,938 Reviews

Glassdoor has 3,800 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.