Western Union reviews

3.5

59% would recommend to a friend

(2,938 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Dec 12, 2020

glassdoor forced me to review

Recommend
CEO approval
Business Outlook

Pros

they paid me a salary

Cons

slow, lacking innovation or growth

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Western Union Response
5y
Thank you for leaving a review. We're pleased that you mentioned compensation as a pro to working at Western Union. However, we're disappointed to hear about the con you experienced. We are currently in the middle of a very transformative time, changing the way we work to deliver a better customer experience and drive growth for the company. We appreciate all feedback we receive, and we will share reviews like yours with the appropriate teams.
2.0
Oct 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to work in global markets. Denver is a great city.

Cons

If you're not part of the core business, it's very difficult to get anything done.

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Western Union Response
5y
Thank you for your review. We love that you mentioned career opportunities as a pro to working at Western Union! However, we are disappointed to hear about the cons you experienced. As we continue to transform as a company, all employees must work to improve our collaboration, communication, and culture, and we're sorry to hear that your experience does not align with this. We take all employee feedback to heart, and we will surely share your comments with the appropriate teams to help influence positive change.
3.0
Sep 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Great company in terms of benefits and technical environment.

Cons

No respect for work. Equal opportunity Employer only on the paper.

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Western Union Response
5y
Thank you for leaving a review and for your 5+ years of service! We’re glad that you mentioned benefits and work environment as pros to working at Western Union. However, we’re sorry to hear about the cons that you experienced as we are passionate about diversity and inclusion, and we strive to provide opportunities equally across the organization based on knowledge, skills, and contributions. Given our globally-minded nature, we are constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business results. We take all employee feedback to heart, and we will share your comments with the appropriate teams as we continue to promote positive change in the organization.
Viewing 235 - 237 of 2,938 Reviews

Glassdoor has 3,800 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.