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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      59% would recommend to a friend

      (2,939 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      May 8, 2020

      Good start

      Senior accounting associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of experience for a newbie, new systems, skilled team members

      Cons

      Low salary, technical routine work, hard to switch teams, slow promotion process

      avatar
      Western Union Response
      6y
      Thank you for your review. We're thrilled that you gained a lot of experience & enjoyed your teammates! We strive to keep up with the ever-growing technology demands and promote collaborative and productive work environments for all our employees around the world. However, we are disappointed to hear that you have had a negative experience with career growth and salary. We provide opportunities equally based on contribution, skills, and experience. We regularly evaluate market conditions to provide competitive salaries and a variety of benefits. We take to heart all feedback that current and former employees share, and we will be sure to share it with the appropriate teams to continue creating positive change for the company.
      5.0
      May 3, 2020

      Work in Western Union as legislative Specialist

      International subpoena specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Language bonus, flexible schedule, WFH possibility 4 days per month

      Cons

      No much promotion, after some time understand that your working routine is very limited in skills. Could pay more in comparison with American salaries.

      avatar
      Western Union Response
      6y
      #WUHOO! Thank you for your 5-star review of Western Union! There is no greater compliment than having our employees' stamp of approval. We are thrilled that you mentioned work-life balance as a pro! However, we are disappointed to hear your experience with career growth and compensation. We strive to provide career opportunities for all employees based on knowledge, skills, abilities, and reward performance for individual contributions and high-value results. We value employee feedback, and so we highly encourage you to use our different avenues to share your thoughts like discussing your experience with your manager, answering our monthly WU Listens survey, or by emailing us confidentially through careers@westernunion.com. We appreciate you taking the time to write a review, and we're glad to have you on our team!
      4.0
      Apr 29, 2020

      Strong Compliance Leadership

      Aml analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Compliance leaders, Talented and knowledgeable co-workers, few are Ex-Law enforcement officers from CIA, HSI etc.

      Cons

      Line Managers lack people management skills, very slow professional growth, promotion is rare

      avatar
      Western Union Response
      6y
      Thank you for being with Western Union for 5+ years! We are happy to see that you've listed many pros, like leadership and working with your co-workers. However, we are saddened to hear of your negative experience with career growth and management. We strive to allocate resources and promotions equally, based on contribution, skills, and experience. Leadership development is also an ongoing priority here so our managers can lead, support, and coach our global teams. We appreciate you sharing your thoughts with us.
      Viewing 2599 - 2601 of 2,939 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,801 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.