Western Union reviews

3.5

59% would recommend to a friend

(2,939 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,939 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Apr 13, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

Salary, benefits, workspace, cafeteria , PTF

Cons

unfair workload. if you made friends with ppl on charge of your duties they will assign easy task otherwise you will be stuck on the phone the whole shift.

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Western Union Response
6y
Thank you for leaving a review. We're happy to see that you listed so many pros for working in Western Union! We do our best to provide competitive salary and benefits packages to our employees as our way of thanking them for all the work they do to help us move money for better. We are disappointed to hear of your experience regarding workload as we want all our employees to have fulfilling careers and a healthy work-life balance at the company. As employee feedback is important to us as we continue to transform as an organization, we will take note of your review and share it with the appropriate teams.
5.0
Apr 1, 2020
Recommend
CEO approval
Business Outlook

Pros

It seems that almost a few weeks ago we were celebrating the magical time of Christmas, who could have thought back then that after a couple of months we would be facing a global pandemic... Today I am celebrating one year at Western Union and to be really honest - that one year passed like one month. During this quarantine I would like to share my biggest findings: - The team is one of the keys to your success. Meaning that you can be the best individual contributor in the world but without a good team it gets pretty hard to move forward. - Company's culture and its' values. It is really important to identify whether your company's values coincide together with yours. It is far more satisfying to do the job when you believe in the purpose and the cause. - Strong leadership. Without having good guidance it gets pretty hard to move forward and develop oneself.

Cons

None cons that I could think of.

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Western Union Response
6y
No cons?! This is what we love to hear! #WUHOO! We're glad to hear that you enjoy working with your teammates and that you love the working environment and company values! We strive to create a culture where all our employees feel fulfilled with the work they are doing at the company. Congratulations on your first work anniversary at Western Union! We appreciate you taking the time to write a review, and we're glad to have you on our team!
4.0
Mar 31, 2020

Everchanging and fun place

Recommend
CEO approval
Business Outlook

Pros

- Constantly evolving company, job is never boring here. - Great benefits. - International staff. - Interconnected and friendly departments. - Helpfull colleagues and leaders. - Ideas are always welcome.

Cons

- Can be hard to balance private and work life as expectations are kept very high - Company tends to care most about revenue and not people, but this is changing rapidly though! KUDOS! - Else, not much more to mention about cons

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Western Union Response
6y
Thank you for your 5+ years at Western Union! We are happy to see you list many pros to working in the company. We strive to create a work environment where employees can share ideas, work together collaboratively, and feel fulfilled in their respective careers. We care about each employee on our team and we are saddened to read your cons. We want our employees to experience a positive work-life balance even though we expect great results! We appreciate your taking the time to leave a review, and we encourage you to continue providing your feedback through our monthly WU Listens survey.
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Glassdoor has 3,801 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.