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Will Leather Goods

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Will Leather Goods reviews

2.2

27% would recommend to a friend

(45 total reviews)

William Adler

27% approve of CEO

25% positive business outlook

Will Leather Goods has an employee rating of 2.2 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Will Leather Goods employee rating is 38% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

45 reviews
1.0
Aug 26, 2016

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent employee discount. A few quality products. A few competent people scattered throughout the business. You'll learn how to NOT run a business and treat employees. Has a partnership with a world-class brand.

Cons

HR is terrible, so is payroll. Family-run isn't a good thing if the family is inexperienced and unprofessional. No long-term plan, just reacting and changing course thoughtlessly. Doesn't keep their word re: raises, evaluations, and promotions. Mis-representation of manufacturing locations and practices. Quality level of products is consistently decreasing. Partnership with other brand is unprofitable, might cease soon.

avatar
Will Leather Goods Response
9y
Thank you for your feedback; we take this very seriously and appreciate the opportunity to clarify and correct any kind of issue you may have. Our business partners and employees are what make us successful and are our best asset! We sure hope that you can have another look to see that we are making great strides to open communication channels and create a rewarding environment for everyone.
1.0
Dec 3, 2015

Unhealthy Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pros here are some of the great people that work for the company.

Cons

The press would lead you to believe this is a friendly family owned company - while family owned is correct, friendly is not. If you work here be prepared to give up your life and get no credit for the hard long hours you will work. The upper management is disorganized. There is a severe lack of planning, no clear direction, and no trust in people to do the job they were hired to do. The owner does not recognize the talented people he has and has let slip through his mismanaged brand. It is a severely toxic work environment.

1.0
Nov 8, 2015

Schizophrenic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only work here if you really really like working in an environment of fear and chaos. Most people I worked with aren't happy here. This company is schizophrenic because there is a facade of family obscuring an actual underlying cutthroat competitiveness where employees conduct their day-to-day work in fear of the owner. There are a lot of great people who work here but the BS they put up with is generally unrecognized. As a salaried employee you can regularly work 50-60 hours a week but that won't save you from being asked, told, and expected to do more, and more, and more.

Cons

• Ever expanding and poorly delineated responsibilities • Lack of planning to allow enough prep time for sales shows and other initiatives that should be known months in advance • There is a branding/marketing attempt to build a myth based on the owner's life that feels false - it is beyond strange to help write and sell the good qualities of the owner as part of marketing collateral while simultaneously hear him yelling at employees in his office and see them come out angry and holding back tears • The marketing material would leave the average consumer to think the company Will Leather Goods has been in business in Eugene, Oregon 30+ years and their leather goods are made in that town, neither of which is true • Will wants to be a "Great American Company" and unfortunately they are trying to do that by copying the past three decades of American companies outsourcing the bulk of their product manufacturing abroad - in Will's case Mexico.

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Will Leather Goods Response
9y
Thank you for your feedback and suggestions; we value your input and wanted to let you know that we have, in fact, made several changes to our management structure recently. We are dedicated to an environment of open communication channels and clear consistent roles. Spirit Leatherworks, the parent company, has been in business over 30 years with the CEO and Creative Director at the helm. We offer a 100% lifetime guarantee on all of our products and as such use the best artists and factories around the world to help us achieve lasting and beautiful pieces. Our business is our passion and we sure hope you will give the chance to change your mind.
Viewing 13 - 15 of 45 Reviews

Glassdoor has 52 Will Leather Goods reviews submitted anonymously by Will Leather Goods employees. Read employee reviews and ratings on Glassdoor to decide if Will Leather Goods is right for you.