Your lied to from the beginning. THIS IS TELEMARKETING!!! So much cons to list.
Your calls are recorded and you have a script to follow, which is fine but when you get callers who verbally abuse you for calling them on a Saturday at 8 am, your told that you could have turned the call around if you just used a few rebuttals.
The caller specifically said NO and they never signed up for the service. You were told they did but must of "forgot".
When people hung up in the beginning of the call, you were told to call back because they needed to hear where your from and why you were calling.
You took about 300-400 calls a day, mostly voicemails. And if you took more then 3 seconds to answer the next call, you would be yelled at for "slacking off"
Schools in the system were a joke. Not nationally and regional accredited and if people asked if they were, you had to say YES. And let them deal with it with the school.
Callers would be calling you every bad name in the book because they never signed up for this service, they just wanted a job. Management DID NOT SUPPORT you being cursed at. They brushed it off as use your rebuttals and kill them with kindness.
