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      Workday

      Engaged Employer

      Workday Sr. Associate Customer Success Manager reviews

      3.2

      50% would recommend to a friend

      (58 total reviews)
      avatar

      Aneel Bhusri

      76% approve of CEO

      45% positive business outlook

      Ratings by category

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.3

      Diversity & inclusion

      2.7

      Culture & values

      2.7

      Career opportunities

      2.1

      Senior management

      Sr. Associate Customer Success Manager employees have rated Workday with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Sr. Associate Customer Success Manager professionals have a good working experience there. Workday is rated in line with the average (within 1 standard deviation) by Sr. Associate Customer Success Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      58 reviews
      2.0
      Apr 1, 2026

      Good people, poor leadership

      Client success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hires good people, time off comes easily, internal collaboration consistent

      Cons

      Underpaid for level of work. Expects you to work OT regardless. Heavy workload with little to no leadership assistance. Profit over people seemed to be more the mission. Solution to burnout is to assign more work and gaslight employees into thinking it’s their problem they can’t handle the workload. Inconsistent and terrible internal realignment.

      avatar
      Workday Response
      3mo
      Thank you for taking the time to share your experience with us. We’ll be sharing this feedback internally to help drive continued improvements. You’re also welcome to speak directly with your Manager or People & Purpose, reach out to our Employee Relations team at employee.relations@workday.com, or use our SpeakUp reporting hotline to raise concerns anonymously.
      4.0
      Feb 10, 2026

      Era crossroads

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Best work/life balance I’ve seen in awhile. The people are all wonderful. Everyone is willing to help you if you have a question. Very customer centric. Global company that keeps expanding. While the world waits to see how AI will transform all industries Workday is head down and willing to meet the moment. Exciting things on the horizon and the founding CEO just stepped back into the ring which seems to be giving everyone a boost of energy.

      Cons

      Large company at such a pivotal time in tech…comes lots of change to adapt. Workday has some of the best so when people leave they are leaving to competitors. It can feel sudden.

      avatar
      Workday Response
      5mo
      Thank you for taking the time to share your feedback. We strive to make our Workmates a priority in everything we do. As supporting our people is one of our core values, your input is genuinely appreciated.
      Viewing 4 - 6 of 58 Reviews
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      Workday reviewsWorkday Sr. Associate Customer Success Manager reviews

      Glassdoor has 5,172 Workday reviews submitted anonymously by Workday employees. Read employee reviews and ratings on Glassdoor to decide if Workday is right for you.