Workhuman reviews

Workhuman does not operate like a typical tech company; best practices are largely ignored, leading to systemic failures and broken processes across every department. 1)There is no true day off—during PTO, employees are inundated with Slack/Teams messages and an overwhelming inbox of emails, making work-life balance impossible. 2)Unrealistic workloads are common, with many employees performing duties far outside their roles. I have witnessed several colleagues break down emotionally during meetings, and there is an apparent culture of gaslighting where unpaid overtime and working long hours are normalized. 3)Most employees are burned out, carrying extra work due to layoffs and understaffing. Morale is very low. Ironically, a meeting on burnout was scheduled but few employees could attend due to workload pressures. 4)The company culture feels morally compromised, with frequent requests to lie to clients or distribute false information from leadership. 5)Workhuman is currently losing significant business to competitors and seems desperate. Sales often promise solutions that are unrealistic for the company to deliver.

Too many to list but at its core is a CEO who is too long in the seat. Hires poorly and removes anyone with fresh thinking. Has allowed a toxic culture to permeate which is ironic giving the public image Workhuman puts out. Fundamentally, this is a gift card business which has tagged onto employee strategy at large enterprise businesses. It has grown beyond anyone’s wildest dreams in terms of revenue, again down to the clients, not the CEO. Problem now is they have never diversified, are a one trick pony and the market is moving much faster.