Workhuman reviews

- There have been many layoffs over the past few years, and everyone is burned out. The company is trying to replace staff with AI, but it isn’t working. People in every department have more work than they can handle right now - and no plans to hire more people. - The product lacks innovation. And leadership it's annoyed with this, so they are putting the pressure on everyone to find a lifeline with AI. It is not working, it is all BS. Every year they launch the same product feature with a different marketing name to it. To date, their AI assistant is not helping anyone, is not bringing any money and is just a cost (which they offset by laying people off). - Leadership is messy. You can read all the reviews here and you will see a pattern: they do not know what they are doing. There has been some tension with their board recently, (lawsuit, which Workhuman lost). CEO is all talk no action (he doesn't even talk to his employees, hides himself in his office all day - rarely that he is in the office BTW - not even a "good morning" he is capable of saying to people when he is there, you will never see this man having lunch at the canteen of his own company), and this trickles down to VPs, Directors, people leaders, who are left in blind on what they should do, and all entering a "guess game", where everyone is trying to read between the lines of what the CEO says in all hands company meetings. - You will get fired for disagreeing. Simple as that. No matter how good you are. They are old style - which is odd for a company that preaches healthy workplaces, right? You will win here if you are a "yes sir" man. - I could go on and on. Think twice. If you really need a job, OKAY then take it, but if there is other options, or you are between two offers, don't take this one.

This is a very demanding call Center job, nothing more. A very bad experience overall. Toxic positivity, unrealistic targets, absolutely no place for improvement or recognition.