World Wide Technology reviews

4.0

78% would recommend to a friend

(2,523 total reviews)
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Jim Kavanaugh

89% approve of CEO

79% positive business outlook

World Wide Technology has an employee rating of 4.0 out of 5 stars, based on 2,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Wide Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jan 5, 2019
Recommend
CEO approval
Business Outlook

Pros

There is too many chiefs and not enough Indians. Management needs a huge makeover. The riff raff need to faded out.

Cons

Need to let a person know up front if they are a great candidate for the position for which they are working. Stop leading temps to dead end success. Need to promote people that deserve promotions. It should not be based on if employees or management has a liking for a person because of their race or gender. I found a job paying me $36.00 per hour for building those server racks. $16.00 am hour is such a rip off.

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World Wide Technology Response
7y
Thanks. We have made progress addressing some pay concerns by comparing our compensation with that of other companies in the area. Our goal is to pay fairly and competitively with the job market and also based on skills and performance and positive attitude. This is something we will continue to review. I'm sorry you left but congratulations on your new position. Good luck.
5.0
Aug 23, 2018

Your Success Is My Success

Recommend
CEO approval
Business Outlook

Pros

A flexible culture that attempts to nurture high performance and a healthy work environment. Most jobs are easy to perform but require rigor and discipline, the training here is great. We are evolving fast and reward all employees who participate in the CIP program. This company cares about your safety and health and the facilities are very nice. My advancement and happiness are primarily my responsibility and it is what I make it. At the same time, I have many mentors that have helped me along the way. This is a very good place to work and we are on our way to greatness. I gave five stars not because we're perfect but because I know of no better place in warehouse work.

Cons

Because this company tries so hard to coach people toward their success with attendance, attitudes, and performance, we tend to hold onto the bad apples too long which in turn poison the culture we strive to embrace. Some people just don’t get that it’s not just a great place to work, it’s also, a place to work. Trust is a difficult behavior to build on when HR and warehouse managers have a problem with paying attention to results. In other words, they know a problem exist, but they seem to have a fear of conflict. The five dysfunctions of a team.

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World Wide Technology Response
7y
Thank you. We are not perfect but we are definitely trying to improve. Often it's difficult to improve if we don't know the specific issues. That's not an excuse. Challenging areas may take some time to get to the root cause. This is why we seek out feedback. We are not a ruthless organization. It involves rigor. We don't believe in letting someone go (what you referred to as a "bad apple") without giving them the chance to improve. Employees should be coached and not be surprised if they lose their job based upon performance or how they treat others. Thanks again for the constructive feedback!
3.0
May 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Great pay, great benefits and a good company on the right path to becoming a great company. WWT is not quite there yet.

Cons

Why is WWT not quite there yet? The maturity of the company is not what I expected. Senior leadership gets it, middle management does not. Middle managers hired in some cases, not all, are green with very little professional services field experience (as architects/engineers) that manage architects and engineers in the field that are rock stars. I have seen this first hand. This is disconcerting. Favoritism, nepotism and the good old boy mentality is very evident. Field services engineers are viewed as "resources" (nothing more) with little chance of advancement if they are contributing as rockstars in the field. Pidgeon holed so to speak. Advancement to higher level positions is hired externally, not developed. This has to change or WWT will lose the rockstars that bring in the revenue now and make the company shine. This group is invaluable as the future WWT leaders and with the right grooming should be given every opportunity to advance their careers through what I call "developing budding prospects in the farm system". Instead, these opportunities seem to be hired out externally. I am somewhat disappointed that senior leadership has not seen this trend. It's real. Is this practice acceptable? If I have one ask, it is that senior leadership recognize the talent that is helping WWT grow and move towards the path of transitioning from a good company to a great company by moving the needle a bit in the favor of those that have earned a shot.

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World Wide Technology Response
8y
Thanks for the constructive feedback. WWT's Glassdoor reviews are followed by members of the executive team including Jim. We do our best to develop and promote employees from within, which is the common sense approach in any organization. With WWT's rapid growth, there are occasions where we need to hire more experienced leaders from outside the company. Our first preference is to always try and promote from within wherever possible. Thank you again.
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