Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Opportunities for promotion if your in contact with right members of management. Fast paced, busy work. Ability to create admin processes.

Cons

Management make promises they don't keep. Huge pressure to go above and beyond, never appreciated. Ultimately treated as just a number no matter what your working relationships are with senior management, or the extra effort you make. Store management pass on a bulk of their work to admin.

5.0
Feb 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I am proud to work for Wren because we focus on manufacturing high quality fully assembled kitchens in the UK and also delivering exceptional service. When I first started at Wren I had no knowledge of the Kitchen industry which was quite daunting. As part of the Wren Induction I spent a few weeks shadowing colleagues before being invited to a weeks intensive training course. It was based in Howden near the factories so we visited them to gain an understanding of the manufacturing processes involved with making our kitchens, this was very useful. The weeks course was very informative but at the same time really enjoyable. The hotel I stayed at was amazing and all travel and meals were paid for. I enjoy waking up in the morning to come to work because I am part of a great team in the Southampton Store. The team works together to hit weekly sales targets and ensure we deliver excellent customer service which is regulated by customer feedback from our email survey that is sent to them. We finished as a store number one in the company for customer service which I am proud to be a part of. You are your own boss so being organised and planning is key to a successful career at Wren. You determine whether you are going to be a top performing designer or an average one. The financial rewards are amazing, you can earn really good money which is based around your volume of sales and a basic salary. I get a real buzz when I sign of a Wren installed kitchen and the customer is ecstatic with the finished product and the service they have had along the way. I then take photos of the kitchen to show to other potential customers, which really helps them imagine what there kitchen may look like.

Cons

You work weekends and at least one late night a week as you have to be available for your customers. On the flip side this is when you make your money and their is plenty of holiday to take!

4.0
Jan 30, 2015

Friendly working environment

Recommend
CEO approval
Business Outlook

Pros

Ive worked for Wren for just over a year, As a company we are very proactive and are constantly looking for ways to improve and develop not only the business but staff also. I enjoy my working day as everyday is different, I love the products we sell and the inspirational showrooms we work in. Management and the staff all work together as a team and is a pleasure to be part of our team here in Stevenage.

Cons

When we are in busy periods, there can be long working hours and stressful times. The more organized you are the easier these times can be.

Viewing 334 - 336 of 2,549 Reviews

Glassdoor has 2,609 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.