Pros
You can make good connections with the clients who are reputable companies.
Cons
This company is a challenging place to work, largely due to its private equity ownership. Upper management seems focused on squeezing as much money out of the company as possible, likely with plans to sell it soon. As a result, turnover is high, and it feels like the company benefits when people leave. The office environment is tense, with employees constantly worried about being reprimanded because the rules are unclear and inconsistently applied. This lack of transparency has led to a breakdown of trust between managers and employees, with a lot of focus on tracking metrics that don’t seem to actually help the company succeed. Many managers seem to struggle in their roles. This often leads to capable employees doing a lot the manager’s job for them. There’s also a double standard when it comes to things like punctuality—employees are penalized for being a minute late, while managers frequently come in late without consequence. The emphasis on metrics like call volume, which don’t directly impact sales, is another issue. Missing these targets results in punishment, but there’s no recognition for exceeding them. Even when employees go above and beyond, requests for promotions often go ignored for years. Recently, the company demoted already underpaid sales managers to even lower positions, which highlights how little they value employee growth. There’s also a recurring problem of managers offloading their responsibilities onto their teams, because they do not know how to do the work themselves. The c-suite uses company money for lavish expenses such as concerts and flights and hotels to client outing in which they were not part of the team that was invited. All while laying people off.
