Technology has taken a 20 year step backwards. A great deal of things we used to be able to do electronically are now done on paper and faxed. Who faxes any more?
No local HCP on call any longer, only one doctor for the entire state who you cannot call directly. We have a call center to call and they get a hold of the doctor to call you back. Call center may or may not answer (I've been on hold for over 10 minutes in an emergency situation). If/when you do get a call back the doctor does not know the patient, unless you're lucky enough that your local doctor is the one on call, so a lot more time has to be spent talking about history.
The formulary for medications changes constantly with more and more meds being placed in the non-formulary category so our options are less and less. Some medications go back and forth from formulary to non and back again and medical staff cannot keep current. They never tell us a medication has changed, we find out when we order it and get a message back that this medication is non-formulary so teeth will have to be pulled to get this med.
When Corizon took over we lost all of our sick time (the leaving company paid us for our vacation time, but we lost the time). Sick leave, vacation, and holidays are now all combined and a great deal of the longer-term employees have considerably less PTO time.
I could write a book in here. Corizon is an absolutely horrible company who cares not about patients or employees.
