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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,983 total reviews)
avatar

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 9, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good benefits, flexible work from home policy, consistent performance

Cons

regular changes in leadership creates challenges

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Zoom Communications Response
2mo
It’s great to hear that you’ve found Zoom to be a positive place to work, with strong benefits, flexible work-from-home options, and a strong environment. Feedback like yours highlights the importance of stability and clear communication as teams evolve. We appreciate you taking the time to share your perspective, and look forward to seeing your continued success as a Zoomie!
4.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible day off and mostly friendly teammates and good benefits

Cons

no promotion or raise in salary after years and continuous layoff throughout and also not a lot of opportunities to grow your career

avatar
Zoom Communications Response
2mo
Thank you for taking the time to share your experience and for your contributions over several years. It’s great to hear that you valued the flexibility, supportive teammates, and benefits during your time at Zoom. We also understand how important career growth and progression are, especially over a longer tenure. We appreciate you sharing your perspective.
3.0
Feb 25, 2026

Very chaotic

Recommend
CEO approval
Business Outlook

Pros

Good benefits during the time period I was there, including some monthly purchase perks; Lifetime free Zoom account after you leave

Cons

Too much chaos, they have grown too fast and within the same team people weren't aware of what their peers are doing. It happened multiple times in my team, where two people were working on the same issue without knowing of each other.

avatar
Zoom Communications Response
3mo
Thank you for sharing your experience. It’s great to hear that you appreciated the benefits available at the time, including the monthly perks and the lifetime Zoom account. Your feedback highlights the value of coordination and knowledge-sharing within teams, and we appreciate you taking the time to provide your perspective and suggestions.
Viewing 28 - 30 of 1,983 Reviews

Glassdoor has 2,179 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.