Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,179 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 49% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (295) , Software Engineer (82) , Technical Support Engineer (68) , Sales (54) , Customer Success Manager (36) , Business Development Representative (BDR) (29) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Solutions Engineer (26) , Senior Account Executive (25) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 285 reviews)); "great benefits and stock options (RSU's)" ((in 188 reviews)); "Most people are great and collaborative." ((in 135 reviews)); "Good work life balance here" ((in 83 reviews)); "Pay is good and competitive; generous with promotions." ((in 78 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 50 reviews)); "Engineering managers have zero ability to actually manage." ((in 27 reviews)); "No 401k match but that's it" ((in 18 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "They have redacted the best benefit that most people took this job for which is MTO(unlimited time off)+ sick days." ((in 13 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What Zoom Communications locations have received the highest employee ratings?

Santa Barbara , Alpharetta , Washington , Dallas , Overland Park , Kansas City , Denver , Atlanta , Chicago , New York

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,983 total reviews)

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Mar 10, 2026

Still One Of The Best Tech Companies

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Overall Zoom is still a great company to work for, all things considered. Being able to work remote is such a blessing, and they are still wildly profitable and have great cash-flow even post-COVID. All of my teammates and people I worked with were amazing and we helped shape Zoom from only video conferencing into a true platform workspace oriented platform.

Cons

Career growth once you get your role is limited. You really have to go above and beyond to get promoted, so if you want to work 10+ hour days then that path to move up is there. However, I will say their compensation is fair to begin with so this isn't a super big issue.

Zoom Communications Response

2mo

It’s great to hear that you continue to view Zoom as a strong company, especially with the flexibility of remote work, solid financial foundation, and the opportunity to contribute to the evolution of the platform beyond video conferencing. It’s also encouraging to hear such positive feedback about your teammates and the collaborative environment. We appreciate your perspective on career growth as well. Advancement and development opportunities are important parts of the employee experience, and your feedback highlights how expectations around progression can vary depending on role and workload. Thank you again for taking the time to share a balanced and thoughtful review during your time as a Zoomie. Wishing you all the best in your future endeavors!

5.0

Mar 10, 2026

Strong AI opportunities and collaborative culture

Ai engineer

Recommend

CEO approval

Business Outlook

Pros

Working at Zoom provides strong exposure to real-world AI applications at scale. The team is collaborative, the engineering culture is solid, and there are good opportunities to work on impactful products that reach millions of users. Leadership generally values innovation, and cross-functional collaboration between product, infrastructure, and research teams is effective.

Cons

Priorities can shift quickly, which sometimes creates ambiguity in execution and long-term planning. As the company continues evolving beyond its core platform, teams may face pressure to move fast with limited resources. Decision-making across organizations can occasionally be slower than expected.

Zoom Communications Response

2mo

Thank you for sharing such a thoughtful and detailed perspective. It’s great to hear that you’re finding meaningful opportunities to work on real-world AI applications at scale and collaborate across teams to build impactful products. A strong engineering culture and cross-functional partnership are key to driving innovation, and it’s encouraging to see that reflected in your experience. We also appreciate your insights around shifting priorities, resource constraints, and alignment. Feedback like yours highlights the importance of transparency, prioritization, and consistent communication to support effective execution. Thank you again for taking the time to share your experience and recommendations.

4.0

Mar 10, 2026

Most good

Front end developer

Recommend

CEO approval

Business Outlook

Pros

Not that much pressure when you work

Cons

terrible office, have no idea how to compatible with AI

Zoom Communications Response

2mo

Thank you for sharing your experience and for your many years with Zoom. It’s great to hear that you found the work environment to have manageable pressure, which can be an important factor in maintaining balance over a long tenure. We also appreciate your feedback regarding the office environment and alignment with evolving areas like AI. As the company continues to invest in innovation and workplace experience, perspectives like yours are valuable. Thank you again for taking the time to share your thoughts, and we greatly appreciate your time with us.

Viewing 25 - 27 of 1,983 Reviews

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