Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,179 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 49% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (295) , Software Engineer (82) , Technical Support Engineer (68) , Sales (54) , Customer Success Manager (36) , Business Development Representative (BDR) (29) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Solutions Engineer (26) , Senior Account Executive (25) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 285 reviews)); "great benefits and stock options (RSU's)" ((in 188 reviews)); "Most people are great and collaborative." ((in 135 reviews)); "Good work life balance here" ((in 83 reviews)); "Pay is good and competitive; generous with promotions." ((in 78 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Frequent layoffs created an environment of extreme frustration among the employees." ((in 50 reviews)); "Engineering managers have zero ability to actually manage." ((in 27 reviews)); "No 401k match but that's it" ((in 18 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "They have redacted the best benefit that most people took this job for which is MTO(unlimited time off)+ sick days." ((in 13 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What Zoom Communications locations have received the highest employee ratings?

Santa Barbara , Alpharetta , Washington , Dallas , Overland Park , Kansas City , Denver , Atlanta , Chicago , New York

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Zoom Communications

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,983 total reviews)

Eric S. Yuan

75% approve of CEO

49% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 24, 2026

SMB AE

Account executive

Recommend

CEO approval

Business Outlook

Pros

High Pay,RSUs and Remote Work, Solid Product

Cons

Slow Growth and Saturated market

Zoom Communications Response

3mo

Thank you for sharing your experience. It’s great to hear that you valued the competitive pay, RSUs, remote flexibility, and the strength of the product itself. Having a solid product foundation and supportive compensation structure can make a meaningful difference in a sales role. We also understand that market saturation and perceived pace of growth can influence how an SMB role feels over time. We wish you all the best in your future endeavors.

4.0

Feb 19, 2026

Great company

Infrastructure engineer

Recommend

CEO approval

Business Outlook

Pros

Large infrastructure. Ability to work cross teams. Great pay.

Cons

Not all roles have a long term growth and there is lot of layoff so need to be careful.

Zoom Communications Response

3mo

Thank you for taking the time to share your perspective. It’s great to hear that you value the scale of the infrastructure, the opportunity to collaborate across teams, and the competitive compensation. Working in a large, cross-functional environment can offer meaningful exposure and impact. We also understand that long-term growth paths and organizational changes can influence how employees think about stability and career progression. We appreciate you sharing your experience, and wish you continued success as a Zoomie!

4.0

Feb 18, 2026

Great place to work

Engineer

Recommend

CEO approval

Business Outlook

Pros

Caring management; Innovative and adaptive company; Good comp, work life balance;

Cons

Medical Insurance, Office presence in India

Zoom Communications Response

3mo

Thank you for sharing your experience and for your continued contributions over the past few years. It’s great to hear that you’ve found the management team caring and the company innovative and adaptive. Insights like yours are valuable as the company continues to evolve and consider how to best support employees across regions.

Viewing 31 - 33 of 1,983 Reviews

Jobs at Zoom Communications

AI Transformation Lead

Account Executive - Workvivo

Carrier Relations Engineer

Senior Product Manager

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Zoom Communications

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SMB AE

Great company

Great place to work

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