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Zoom Communications

Engaged Employer

Zoom Communications reviews

3.6

61% would recommend to a friend

(2,000 total reviews)
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Eric S. Yuan

76% approve of CEO

51% positive business outlook

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 2,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Aug 18, 2023

Zoom

Recommend
CEO approval
Business Outlook

Pros

Good product, great co-workers, great benefits

Cons

Management, Internal sales blockers, often get in the way of closing deals

3.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

large ecosystem, wide range of products

Cons

confusing strategy, actual work done varies greatly. Lots of people attach themselves to deals in order to get their partner/themselves paid. Sadly, this is widespread practice. a

3.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Product market fit is really strong. Innovation of platform and future of company looks steady. Great place to learn UCaaS and defined sales process.

Cons

Comp plan changes (for the worst), exec changes leading to new policies and KPI’s, and drowned in support requests make it tough to have time to sell.

Viewing 298 - 300 of 2,000 Reviews

Glassdoor has 2,196 Zoom Communications reviews submitted anonymously by Zoom Communications employees. Read employee reviews and ratings on Glassdoor to decide if Zoom Communications is right for you.