Is Zoom Communications a good company to work for?

Zoom Communications has an overall rating of 3.6 out of 5, based on over 2,195 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at Zoom Communications to a friend and 50% have a positive outlook for the business. The best reviews about Zoom Communications have been left by employees working as Solutions Engineer , Online Account Executive and Developer Advocate .

Does Zoom Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, Zoom Communications employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Zoom Communications. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Zoom Communications?

61% of Zoom Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zoom Communications 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Zoom Communications?

Account Executive (296) , Software Engineer (83) , Technical Support Engineer (68) , Sales (55) , Customer Success Manager (36) , Business Development Representative (BDR) (30) , Senior Software Engineer (29) , Account Manager (27) , Devops Engineer (26) , Senior Account Executive (26) , Solutions Engineer (26) , Sales Manager (22) , Online Account Executive (19) , Product Manager (18) , Software Development Engineer (16)

What are the pros of working at Zoom Communications according to real employee reviews?

"Yes the product is great but its the people and the culture that makes all the difference." ((in 276 reviews)); "great benefits and stock options (RSU's)" ((in 198 reviews)); "Most people are great and collaborative." ((in 142 reviews)); "Good work life balance since I started" ((in 85 reviews)); "Pay is good and competitive; generous with promotions." ((in 77 reviews))

What are the cons of working at Zoom Communications according to real employee reviews?

"Constant layoffs" ((in 56 reviews)); "No 401k match but that's it" ((in 19 reviews)); ""Long hours and unpredictability in the beginning when you get used to the culture"" ((in 17 reviews)); "Career growth" ((in 10 reviews)); "Rampant favoritism on your face nowadays within the group." ((in 4 reviews))

What are employees saying about Zoom Communications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zoom Communications layoffs and their outlook for job security at Zoom Communications in 2026.

What are the top reviewed Zoom Communications locations?

San Jose , Denver , Atlanta , Overland Park , New York , San Francisco , Austin , Santa Barbara , Seattle , Chicago , Kansas City , Los Angeles , Raleigh , Boston , Kansas City , Washington , San Diego , Miami , Orlando , Dallas , Houston , California , Alpharetta , Charlotte , Indianapolis , Santa Clara , Santa Cruz , Portland , Newark , Phoenix

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Zoom Communications

Zoom Communications reviews

3.6

61% would recommend to a friend

(1,999 total reviews)

Eric S. Yuan

75% approve of CEO

50% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

2.9

Senior management

Zoom Communications has an employee rating of 3.6 out of 5 stars, based on 1,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zoom Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Oct 15, 2024

Good

Product manager

Recommend

CEO approval

Business Outlook

Pros

Fast paced, flexible wlb, good vision

Cons

Changing priorities, work overtime some weeks

Zoom Communications Response

Thank you for sharing your experience working with us at Zoom. We’re glad that you appreciate the fast-paced environment, work-life balance flexibility, and the company’s vision. We understand your perspectives about changing priorities and occasional overtime. Your feedback is important as we work to improve planning and workload management. Thank you for your ongoing contributions to the team.

3.0

Oct 15, 2024

Salary

Account executive

Recommend

CEO approval

Business Outlook

Pros

The culture is good and the people are really appropchable

Cons

Cut of commissions and regularly changing of commission scheme

Zoom Communications Response

Thank you for sharing your experience as an account executive at Zoom. We’re glad to hear that you appreciate the company culture and find your colleagues approachable. We understand your concerns about the changes to the commission structure. Your advice about listening to employee feedback is valuable. Thank you for your ongoing contributions to the team. If you have any further insights or concerns, feel free to reach out to us at engagement@zoom.us.

4.0

Oct 14, 2024

Good learning experience

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Good learning, Work from home, Salary

Cons

Job security is a bit concern.

Zoom Communications Response

Thank you for sharing your experience working with us at Zoom. We’re glad to hear that you’ve had a positive learning experience and appreciate the work-from-home flexibility and salary. We understand your outlook about job security, and your feedback is important as we work to provide stability and support for all employees. Thank you for your ongoing contributions to the team.

Viewing 301 - 303 of 1,999 Reviews

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Zoom Communications

Zoom Communications reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Salary

Good learning experience

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